Walser Polar Mazda - Service Center

I think they are great dealership very well towards the business world, treat you right business world, treat you right More

It was great and efficient The service was efficient, my cars problem was diagnosed and fixed within 3 hours. cars problem was diagnosed and fixed within 3 hours. More

The representatives were professional and courteous. The experience was done in a timely manner. Thanks to all. The experience was done in a timely manner. Thanks to all. More

Friendly, welcoming and efficient. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. More

Went for oil change - I told them I did not have my cell phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and got me - no clocks so I didn't know how much time had passed - all in all okay but then they asked if I watched the video and saw the recs for work - again no phone so I said no - they kindly showed me but I could hardly hear what the tech was saying - attendant wasn't super knowledgeable about timing of routine maintajnence but a colleague helped answer my questions - now picked up my car and the cabin fan is super loud - so now will have to go back in to address this. The whole day was very unexpectedly long with poor communication - obviously thankful the car was fixed but frustrating now I have a new problem that you probably are going to charge me for More

They did a great job and even noticed an issue with the license plate and fixed it. Was impressed enough to do a oil change service contract (I normally do them myself) license plate and fixed it. Was impressed enough to do a oil change service contract (I normally do them myself) More

The service was good but the communication was bad. The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an upda The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an update and he said he'll call back in 10 minutes but never did. Then when the repair was done, I was not notified and had to go check it out myself. More

Bad service and rude! ! I will not go there any xxxxing more , so unprofessional PERIOD!!!! ! I will not go there any xxxxing more , so unprofessional PERIOD!!!! More

Professional, friendly, up front about what was really needed Straight forward, quick response time, helpful needed Straight forward, quick response time, helpful More

We brought our vehicle in for evaluation and service, but the technicians could not recreate the reported issue. Instead of throwing parts and money at the vehicle, they recommended that we return if/when th the technicians could not recreate the reported issue. Instead of throwing parts and money at the vehicle, they recommended that we return if/when the problem occurs again. I appreciate the honest and logical approach to service. More