Back

Walser Polar Mazda - Service Center

White Bear Lake, MN

4.8
1,035 Reviews

1,035 Reviews of Walser Polar Mazda - Service Center

Sort by
January 18, 2024

Everyone was very friendly and helpful. Very nice added touch of sending a video of them checking everything out on the car to make sure it’s in full working order. More

by mjma4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
January 17, 2024

Great service. Timely notification, offers of loaner car which really helps on still getting to where you need to be. More

by JEN0028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Glomstadt, Tom Nelson
January 17, 2024

Clean, friendly, quick. Tom at the desk is very nice & I like that they don’t pressure you if they suggest a part replacement. Also appreciate the videos as they go through More

by REIDTRISH222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
April 21, 2023

I just want to say what a great dealership not just here but the Walser group as a whole. I would like to thank Robert Gunderson and mechanic as Polar Mazda for taking my call after hours getting my truck More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gunderson and Techs
September 02, 2022

I took my Miata in because I was having an electronic key fob problem and I was unable to get the trunk open from the inside. I was in and out within45 minutes and the problems were addressed. James at the More

by jballentine66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John the service tech, James Glomstadt
February 14, 2022

Through Promptness. Liked the car wash. The brake .anti-lock brake system works great. They caught my bad battery before it stuck me out in 6he cold. More

by hansedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Glomstadt
Feb 14, 2022 -

hansedl responded

They took a video of my car and what they are seeing.

February 01, 2022

Great experience working with all the Polar Mazda staff, from service writers through the support staff. Nice job all! More

by castorc99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
January 31, 2022

They are great to work with --friendly, thorough and my wait time was very reasonable. Thank you!! More

by Twylasablak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Nelson
January 28, 2022

T was very pleased with the service I received. I especially liked the video sent to me from the tech. More

by smskramstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carroll, James Glomstadt, Tom Nelson
January 27, 2022

James was the Service Manager in charge of my appointment. Alex, the Technician, did thorough work and was quickly done. More

by BG333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Technician, James Glomstadt
...
65
...