Walser Polar Mazda - Service Center

I am always greated politely and friendly, and most times by first name. Which means a lot to me. It tells me 2 things, you appreciate your employees, as they stay there long term, and you appreciate your cu by first name. Which means a lot to me. It tells me 2 things, you appreciate your employees, as they stay there long term, and you appreciate your customers as they keep coming back. More

I highly recommend Walser Mazda. They always excede our expectations. I had a previously unresolved issue. The service consultants and service techs found the issue, resolved the problem, and sent me on my expectations. I had a previously unresolved issue. The service consultants and service techs found the issue, resolved the problem, and sent me on my way. More

I always receive excellent care from Walser Polar Mazda. I am treated with respect and they go out of their way to make me feel like a valued customer. I needed a loaner car at the last minute, and there I am treated with respect and they go out of their way to make me feel like a valued customer. I needed a loaner car at the last minute, and there was no problem. The loaner was a beautiful new car! I purchased the life long warranty when I bought my car because I knew I would be treated well. More

We have bought our last several vehicles from Walser Polar Mazda. The Service Dept. is one of the main reasons why. I am always treated with friendliness, courtesy, and respect. Also, I am absolutely Polar Mazda. The Service Dept. is one of the main reasons why. I am always treated with friendliness, courtesy, and respect. Also, I am absolutely confident in the extent and quality of work done on my car. Thanks, especially, to Tom Nelson for his consistently high level of knowledge and service. More

Great customer experience James helped me to stay informed while I waited for my vehicle service. When there was more work uncovered to be done he provided me with multiple opt James helped me to stay informed while I waited for my vehicle service. When there was more work uncovered to be done he provided me with multiple options and didn't pressure me in any way. When a loaner car became available, even though I made an appointment without one requested, he had it ready for me in minutes. He made it really easy to communicate pick up time and was flexible and kind when I needed to extend by a day. The loaner was a great vehicle, very clean and was filled with gas. My car's service was handled with care and is working great after having my rear brake pads and rotors replaced and my rear suspension fixed up after a long hard Minnesota winter! More

Very happy overall I had a great experience at Walter Mazda. My only complaint was with one of the techs. When I first arrived I stopped and asked a tech where i should I had a great experience at Walter Mazda. My only complaint was with one of the techs. When I first arrived I stopped and asked a tech where i should drop my car off and he said sarcastically “where the big sign that said service is.” Other then that everyone else was very kind and helpful and the gave me a loner car which was very appreciated. More

Great service I have had great service experiences at Walser Polar Mazda. The staff is helpful, friendly and attentive. And I can understand when they explain my ca I have had great service experiences at Walser Polar Mazda. The staff is helpful, friendly and attentive. And I can understand when they explain my car’s service needs. More

Oil change & Tire rotation Great service. Needed something I didn’t realize & they took care of me....even gave me a coupon to help the costs. All around great experience! Great service. Needed something I didn’t realize & they took care of me....even gave me a coupon to help the costs. All around great experience! More

Broken key I had broke my key off and lost it I still had the fob. The walser team was able to replace the key! During my visit the Mazda computer had gone down I had broke my key off and lost it I still had the fob. The walser team was able to replace the key! During my visit the Mazda computer had gone down and it was not able to be made at that exact time. Those fantastic people put me in a loaner car and got me on my way. Kudos to the service team! More

Professional, friendly, courteous, pleasant service The service department continues to deliver on its excellent service. Friendly, knowledgeable, confident service staff is very enjoyable to work with The service department continues to deliver on its excellent service. Friendly, knowledgeable, confident service staff is very enjoyable to work with! The customer wait area is sunny, clean, open and contemporary - a wonderful place to set up a mobile office while waiting for service. Although the service was so speedy, I didn't get all of my work done :-) ! More