Walser Polar Mazda - Service Center

James takes great care of me. Honest and a good communicator Because of him I keep coming back Honest and a good communicator Because of him I keep coming back More

Friendly, informative, efficient. The agent listened to my concerns, thoroughly. I received my diagnosis video within a few hours, the loaner car was ready and very comfortable and th The agent listened to my concerns, thoroughly. I received my diagnosis video within a few hours, the loaner car was ready and very comfortable and there was no issue with my using it despite living farther away. More

Quality service from beginning to end. The video updates are very helpful. The staff was great. We appreciate the customer service! The video updates are very helpful. The staff was great. We appreciate the customer service! More

Professional and thorough. Staff greeted me by name, did the work that was necessary and did not oversell. Staff greeted me by name, did the work that was necessary and did not oversell. More

No No Quit texting me about this. Unless you're offering me money for my time and opinion. Liked the service. Annoyed with the continuous review requests. Unless you're offering me money for my time and opinion. Liked the service. Annoyed with the continuous review requests. More

It ‘‘twas nice I really enjoyed my experience and was able to get more insight on my car than I expected able to get more insight on my car than I expected More

Nice people and they fixed the car. Sorry, I'm done I've got to go Bye Sorry, I'm done I've got to go Bye More

My vehicle leaves with more issues than when I bring it in, multiple times now. When I brought up a specific issue his team made worse, he point blank (and rudely) told me they wouldn't be fixing it. I had in, multiple times now. When I brought up a specific issue his team made worse, he point blank (and rudely) told me they wouldn't be fixing it. I had to contact the GM in order to get it fixed. Once that issue was fixed, I left with a traction control issue. When I brought it back, he said it may have happened when they worked on the transmission. He claims that can't recreate the issue or see that traction control is engaging. Now that I have my jeep back, it is happening more than 50% of the time I drive it. More

Efficient, professional, friendly. The team at Walser Polar Mazda service is always efficient, communicative, friendly and professional. The shop is spotless. This makes for a great ex The team at Walser Polar Mazda service is always efficient, communicative, friendly and professional. The shop is spotless. This makes for a great experience. More

Quick, easy, great service. I appreciate the video showing things being worked on and car wash was a great bonus! I appreciate the video showing things being worked on and car wash was a great bonus! More