Walser Polar Mazda - Service Center

Friendly service, great experience Polar Mazda has moved into their own building & it has added to the friendly experience in repair & service. Their main focus is Mazda, & the crew ca Polar Mazda has moved into their own building & it has added to the friendly experience in repair & service. Their main focus is Mazda, & the crew can hone skills in that direction, not having to share it with another brand within the dealership. i’ve never been disappointed with service (or sales) at Polar/Walzer Mazda & these new surroundings make it even more enjoyable. Don’t be fooled that my stars aren’t 5s all the way through, because I’m simply not liberal with maximum praise. More

Always great service The customer service at Mazda in White Bear Lake Is excellent. I brought my car in on a Saturday for routine service and also to look for a possible The customer service at Mazda in White Bear Lake Is excellent. I brought my car in on a Saturday for routine service and also to look for a possible leak, which I had. They needed to order the parts and would need to keep my car. They were very helpful working with me to solve my temporary car needs while my car was getting repaired. I moved and it is not convenient to go to WBL Mazda, but i continue to go there because I can count on their high quality service. More

Key fob programming The service manager at Walzer Polar Mazda is absolutely the best. Quick, knowledgeable, courteous, and friendly. This is an individual you can trus The service manager at Walzer Polar Mazda is absolutely the best. Quick, knowledgeable, courteous, and friendly. This is an individual you can trust! Don’t let him escape. More

Trusted service I trust the service team as they have been servicing my CX-5 since the beginning and always provide detail, transparency and trusted service for routi I trust the service team as they have been servicing my CX-5 since the beginning and always provide detail, transparency and trusted service for routine maintenance. More

Routine maintenance Like your clean and spacious new building; I enjoyed observing my car servicing through the large window baby.and looked over the 2019's while I was e Like your clean and spacious new building; I enjoyed observing my car servicing through the large window baby.and looked over the 2019's while I was enjoying a bottled water and healthy snack. Thankfully the technician pulled the cabin filter the as the required replacement even though it was not for for replacement given mileage on vehicle.. The service was completed in less than one hour and wash washed . More

Routine 5K service & oil change James was really helpful - responded as soon as I pulled-in, explained what is included in the service and kept me informed during service process. James was really helpful - responded as soon as I pulled-in, explained what is included in the service and kept me informed during service process. More

Always a great experience They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people They know their stuff and get the job done. Beautiful facility. I always love going there to connect with the staff. They are all nice people More

Fast friendly service Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is t Fast service friendly staff needs a pop machine of some Style waiting room was clean. Very clean and very pleasant. Like I said my only complaint is that there wasn't any form of pop machine or soda machine More

Bad service I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear t I bought my car (not a mazda) at the mazda dealership and brought it in for an ac fix per purchase agreement. When I arrive it was made pretty clear that people who had purchased a mazda were treated better than I was. No on showed me to the waiting room a got a nod of the head in the general direction of the writing room. Other people who arrived after me were shown to the waiting area. The people in the service center came out to talk about the repairs or to tell them that the car was almost done, when someone came to talk to me it was like it was an after thought. When my car was returned to the original area that I dropped it off in it took quite some time for someone to come tell me that it was done even thought I could see it. More

Routine Service and New Tires James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall James provided outstanding service with my visit. Showed me options for new tires so I could decide what was best, searched for discounts, and overall did a great job keeping me informed. I also love the new Mazda facility! More