Walser Subaru St. Paul

It's always easy to get checked in and they are usually done in less time than they say it will take. done in less time than they say it will take. More

The sales experience was straight forward. Jennifer was knowledgeable and efficient in handling my questions and the details of the transaction. My concern came after the sale. The Pulse light Jennifer was knowledgeable and efficient in handling my questions and the details of the transaction. My concern came after the sale. The Pulse light was not working and so I needed to make an appointment to get it checked. That was a run around the barn with miscommunication between various people. There was confusion on what was to be done and if it would be charged to me or not. But finally it was resolved. More

While my car has been serviced at Walser only two times. Everyone I have encountered has been professional, friendly, knowledgeable, and kept me informed. Everyone I have encountered has been professional, friendly, knowledgeable, and kept me informed. More

While I have served only two times, I have found their service employees to be very professional, helpful, and knowledgeable. service employees to be very professional, helpful, and knowledgeable. More

Subaru xx. Paul helped me find a vehicle that met my needs and my budget. David Fuhs also explained the features of my new car as it had a lot more buttons and Paul helped me find a vehicle that met my needs and my budget. David Fuhs also explained the features of my new car as it had a lot more buttons and blinking things than my previous car. It was a great experience and I am happy with my new vehicle. More

The facility was clean and everyone was friendly. We thoroughly enjoyed our time spent and with the help of Dan, Emerson, and the guy who helped facilitate the transaction (I’m so sorry I cannot reme We thoroughly enjoyed our time spent and with the help of Dan, Emerson, and the guy who helped facilitate the transaction (I’m so sorry I cannot remember his name) we’re all so helpful and kind. Thank you! More

Cory was incredibly kind and made the entire process comfortable and relaxing we felt very taken care of and we were able to do exactly what we needed (which was to get a new Subaru!) comfortable and relaxing we felt very taken care of and we were able to do exactly what we needed (which was to get a new Subaru!) More

Too pricey when compared to the average cost across the industry. You should provide the real cost upfront, mostly when you know exactly what the issue is and not tag on additional fees like shop fees afte industry. You should provide the real cost upfront, mostly when you know exactly what the issue is and not tag on additional fees like shop fees after the fact. You need to be transparent with your customers unless you don’t care about losing a few. Also, I had to call 3 times over a couple of days to ask for an update but never got a call back or text update until my car was ready. I had no issues with the staff as they did a good job but communication was not up to my standards. I was never told you were waiting for the part. A quick text would have gone a long way. Also stop promoting free or included services like car wash or multi-point inspections as coupons people can use. These are free services you already provide. Thanks! More

Ed was great, everything was smooth and easy, very good team to work with , five stars!!! team to work with , five stars!!! More

I was very happy with the entire team and efficiency of getting my Element company car serviced! getting my Element company car serviced! More