Emerson Shea

this was the best experience I've had buying a car - and I buy a lot of cars. Cory, Osica, James and Emerson were fantastic to deal with. I buy a lot of cars. Cory, Osica, James and Emerson were fantastic to deal with. More

by sscerskine Verified Customer Verified Customer

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This feedback is specifically for Emerson, Sales Manager at the South xx Paul Walser location. I was in earlier this week helping my niece buy her first Subaru and officially join the Subie family. I at the South xx Paul Walser location. I was in earlier this week helping my niece buy her first Subaru and officially join the Subie family. I have bought four Subarus from Walser since 2017. My nephew bought his first last year (from South xx. Paul) and now my niece bought hers at this same store. I cannot say enough about this location. They are consistently competitive and every sales associate and service employee I have worked with has been outstanding. Emerson has always taken things to another level. He is genuine, communicates clearly, speaks in a way people understand, and does not sugarcoat anything. Over many interactions including sales and trade ins he has shown that he truly cares about the customer experience. He is extremely fair when putting together a deal that works for both sides and that is rare. If it were not for the level of service Emerson has provided over the years I do not know if I would still be a Walser customer or referring my family here. I still have one more family member to convert next year! Thank you, Emerson, for what you do for Walser and its customers. I have not found this level of consistency or care at any other dealership and still feel guilty about my 5th purchase earlier in February. Won't make that mistake again! Shawn More

by Shawn Verified Customer Verified Customer

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Friendly, listens to what your needs are. Questions are answered so you can understand them. Great location to come back to when service is needed. Questions are answered so you can understand them. Great location to come back to when service is needed. More

by POUCHER5000 Verified Customer Verified Customer

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The best part is that you don't negotiate prices here. The employees are salaried, so the prices are fixed. Really helpful and friendly employees The employees are salaried, so the prices are fixed. Really helpful and friendly employees More

by nkvang Verified Customer Verified Customer

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Excellent attention by the sealer and manager always aware what we needed and how they can support us. aware what we needed and how they can support us. More

by gezeralejandro Verified Customer Verified Customer

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Great dealer. Was able to fix issue same day without appointment. Highly recommended dealer. First Subaru but probably not my last. Thanks Was able to fix issue same day without appointment. Highly recommended dealer. First Subaru but probably not my last. Thanks More

by sfremstad Verified Customer Verified Customer

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They listened to what I was looking for and didn't try to sway my decision. sway my decision. More

by DEBBORN Verified Customer Verified Customer

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The dealership was clean, had plenty of snacks, and was straightforward when I asked for an out the door pricing. No games were played during the process of the sale. Employees were courteous and responsiv straightforward when I asked for an out the door pricing. No games were played during the process of the sale. Employees were courteous and responsive, even on their days off. Overall a good experience. Both Emerson Shea and David Fuhs were good to work with. They respected my wife, kids, and made right things I wasn't initially satisfied with. The GM was also very responsive, he made sure we were taken care of. More

by nguych6390 Verified Customer Verified Customer

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First time ordering a new car. Pricing for the car upfront was important and clear to me. The transaction was done professionally and in a minimal amount of time. Pricing for the car upfront was important and clear to me. The transaction was done professionally and in a minimal amount of time. More

by Rick Verified Customer Verified Customer

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The personnel were knowledgeable, calm, and confident of the excellent automotive lineup. There was a sense of genuine care for the relationship with the customer. The best car-buying experience I’ve ever the excellent automotive lineup. There was a sense of genuine care for the relationship with the customer. The best car-buying experience I’ve ever had in 35 years of buying cars. More

by drummerbob1 Verified Customer Verified Customer

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