Walser Subaru St. Paul

Messed up my paperwork and then made my payments 150 dollars more. Went to return car and didnt get my trade in back twice. We bought another car 2 days later and they put my warrenty on my mothers car dollars more. Went to return car and didnt get my trade in back twice. We bought another car 2 days later and they put my warrenty on my mothers car in my name. Gene who works there screamed at me on the phone. We put money down on a car and never reserved the car just a loose check rolling around. More

Your handling of the Pulse product borders on fraud because you promote it aggressively but never say—until the billing review—that it is not included in the purchase price. Then, the cost is hidden in because you promote it aggressively but never say—until the billing review—that it is not included in the purchase price. Then, the cost is hidden in the list of fees. It should be pointed out that it is an extra option and the cost should be listed in the material/features purchase list, not in the fees list. It’s not a fee—it’s an extra option. More

It was great and completed in a very timely manner. And I hate these surveys. And I hate these surveys. More

Maria, my sales lady, was excellent, not pushy at all in trying to get me to make a decision. I was torn between a Forester Wilderness and an Outback Premium, and she allowed us to pull all the vehicles up trying to get me to make a decision. I was torn between a Forester Wilderness and an Outback Premium, and she allowed us to pull all the vehicles up side by side, mine included, to do a comparison of all three. We ended up going for the Outback. In financing, the dealership had made a mistake in mixing up my trade-in value for the financed value, but immediately rectified it by double-checking the paperwork. They called me and shared the good news that my interest rate had dropped significantly after they reviewed everything, and I got an even better deal than I had hoped. I appreciate the non-pushy sales atmosphere, as it is a major turn-off for me. Thank you all for your assistance in procuring a new vehicle for me! More

Oil change and tire rotation. They sent me a video of my car's checkup. It showed dirty air filters. No pressure to change them, just indicated they might need changing next ti They sent me a video of my car's checkup. It showed dirty air filters. No pressure to change them, just indicated they might need changing next time. I asked to have them changed. Trustworthy people. More

Knowledgeable. Helpful. Courteous. Kind. Professional. Trustworthy. Communicative. Polite. Respectful. Honest. Prompt. Just a few words that come to mind when consi Helpful. Courteous. Kind. Professional. Trustworthy. Communicative. Polite. Respectful. Honest. Prompt. Just a few words that come to mind when considering our experience. More

Great service, above and beyond expectations. I will use your service department again and change from where I currently do business. I will use your service department again and change from where I currently do business. More

I had a great experience with my purchase of a new Subaru Impreza RS! The whole team was great! Impreza RS! The whole team was great! More

Pushey vehicle i bought wasn't even detailed only one key should be disclosed before I drive 100 miles should be disclosed before I drive 100 miles More

I received great service for a 30K maintenance, oil change and tire rotation. Easy to make the appt at a convenient time. Promptly completed. Made sure I received credit for an emailed promotion. Mike change and tire rotation. Easy to make the appt at a convenient time. Promptly completed. Made sure I received credit for an emailed promotion. Mike Thompson also went out of his way to check an odd noise in the car that turned out to be nothing more than loose license plate. Will be back. More