Walser Subaru St. Paul - Service Center

From the moment I walked in the door, I felt at home. Everyone treated me as if I'd been a client for years! Can't ask for more! Everyone treated me as if I'd been a client for years! Can't ask for more! More

Very friendly and helpful staff. Enjoy the video that the service technician takes to show the condition of the car. Also appreciate the service technician explaining any repairs d Enjoy the video that the service technician takes to show the condition of the car. Also appreciate the service technician explaining any repairs deemed necessary. More

Courteous, professional and knowledgeable! A very pleasant experience and a nice clean and quiet waiting area. A very pleasant experience and a nice clean and quiet waiting area. More

They have excellent customer servive. Great attention to detail. Look forward to visiting next time Great attention to detail. Look forward to visiting next time More

Me and my car were taken care of so well! Super thorough inspection, I can tell the tech that worked on my car knows what he is doing. Super thorough inspection, I can tell the tech that worked on my car knows what he is doing. More

Ben was very helpful in lining up my windshield replacement. He also helped by making sure a vehicle was available to use so I could get home and back again to pick up my Outback when it was done. replacement. He also helped by making sure a vehicle was available to use so I could get home and back again to pick up my Outback when it was done. More

I trust the team at Walser to ensure that my car is running well! They are true professionals! running well! They are true professionals! More

Excellent service. Na na na na na na na na na na na na na Na na na na na na na na na na na na na More

Have had many misshaps with this dealership. Communication is problematic really expected more from Subaru I just wouldn’t know who to contact. Communication is problematic really expected more from Subaru I just wouldn’t know who to contact. More

I was not informed of all bulbs being replaced and was told that they replaced a bulb that I JUST HAD DONE within the last month (which was NOT burned out). There is also a bulb that was not replaced (not told that they replaced a bulb that I JUST HAD DONE within the last month (which was NOT burned out). There is also a bulb that was not replaced (not a big deal). I asked for alignment and replace one high beam. I was quoted an amount on the phone and when I went in to have work done before a road trip the next day, was told it would be double that amount but they would see what they could do. Then when all said and done, I was told they replaced all burned bulbs and gave me a “military discount” which just happened to offset the charge of a bulb I did not ask to be replaced. I ended up paying the higher amount and dealing with the manager. The manager refunded half of the bill, which was close to the original quoted amount over the phone. I was just very disappointed with the service in the lack of communication and trying to take advantage of me. It was resolved, but I do not see myself dealing with this service department in the future. More