Walser Subaru St. Paul - Service Center

Freindly,on time, sent a video of the engine,tires,and underbody with recommendations. I was able to use a coupon. underbody with recommendations. I was able to use a coupon. More

Everyone is polite and friendly. Service was fast and complete. It’s a very comfortable waiting area. Service was fast and complete. It’s a very comfortable waiting area. More

While the sales experience great, the after experience was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The r was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The response time from the service department was unprofessional. Finally, after setting an appointment to have my vehicle looked at, I was told I might have to rent a car. I refused to do so with me just purchasing the jeep. With the rigorous testing that should be done on cars that they are selling, I don't understand how this could happen. I also had to look up my vehicle to see that was a recall due for it. While I appreciate the communication after I got upset and spoke with the GM, why not avoid these situations with better maintenance on vehicles that they are selling and transparent timely communication? Also, offer an apology for the inconvenience of all this! More

Ben in the service department is great! ! Very knowledgeable, helpful and wonderful to work with! ! Very knowledgeable, helpful and wonderful to work with! More

This is my second time to this location with my Subaru. The service department has helped me stay on top of my vehicle maintenance through various means of communication giving me all the information I nee The service department has helped me stay on top of my vehicle maintenance through various means of communication giving me all the information I need to make informed decisions. I particularly like the video updates I received during my scheduled maintenance. Thank you More

Everyone is very friendly and the service team is transparent about what they’re doing and any issues that need attention. transparent about what they’re doing and any issues that need attention. More

my service was not what I asked for. The tech was not familiar with my request and did not ask for help The tech was not familiar with my request and did not ask for help More

We brought our Outback in for a faulty thermo control valve. Our service advisor, SkyLynn, was very professional, competent and easy to work with. valve. Our service advisor, SkyLynn, was very professional, competent and easy to work with. More

Michael is very friendly and does a great job of getting your vehicle serviced in a timely manner. Very satisfied with the level of service. your vehicle serviced in a timely manner. Very satisfied with the level of service. More

Never returned calls. Finally made contact but because of my continued efforts. Never experienced this kind of response from Walter. Finally made contact but because of my continued efforts. Never experienced this kind of response from Walter. More