Walser Subaru St. Paul - Service Center

Friendly staff, nice refreshments while waiting, reasonable wait for oil change, tire rotation, and multipoint inspection! reasonable wait for oil change, tire rotation, and multipoint inspection! More

Customer service and respectful staff. Trustworthy diagnostics as video inspection is provided . Will use Walser again for future needs Trustworthy diagnostics as video inspection is provided . Will use Walser again for future needs More

Absolutely will not recommend the service to anyone. Keshawn Waldoch was very kind & professional- the manager Patrick not so much! The service dept would not take accountability for the fact they didn’ Keshawn Waldoch was very kind & professional- the manager Patrick not so much! The service dept would not take accountability for the fact they didn’t have a solution to the problem with my brand new 2024 Subaru Outback. More

Really great service, A complex problem but was dealt with really well. Keshawn did a nice job helping us get through the issue. We always find this service center to be friendly and helpful. with really well. Keshawn did a nice job helping us get through the issue. We always find this service center to be friendly and helpful. More

The service personnel were very courteous and efficient. They competed the work in the time promised. I was impressed and entertained by the videos. And they even washed the car. They competed the work in the time promised. I was impressed and entertained by the videos. And they even washed the car. More

The dealership apparently had no record of the appointment I had made that day. The people working the front desk had poor customer service communication skills. The prices of specials on your web appointment I had made that day. The people working the front desk had poor customer service communication skills. The prices of specials on your website were not as prescribed. I also waited for ten minutes after my vehicle was done for the workers to tell me my car was ready when I could see it done and they were not helping other customers. I will likely not come back due to the issues with booking and lack of transparent pricing. More

The staff is consistently helpful, courteous and knowledgeable. Always great service. I like the fact that they send a video of the service they are providing on your car so can see what they are do knowledgeable. Always great service. I like the fact that they send a video of the service they are providing on your car so can see what they are doing. More

Great staff and speedy service. Great quality for the price. Definitely would recommend to any one who ask. Great quality for the price. Definitely would recommend to any one who ask. More

Super pleased with our experience at Walser over the last two weeks. They have been kind, compassionate, and really give me the confidence I need in making an informed decision about my car. two weeks. They have been kind, compassionate, and really give me the confidence I need in making an informed decision about my car. More

Straight forward, nice waiting area, clean, I like the video walk through of the car video walk through of the car More