Walser Subaru St. Paul - Service Center
South St Paul, MN
709 Reviews of Walser Subaru St. Paul - Service Center
Cory was fantastic! Very personable and easy to work with. Never made me feel pressured to make a specific decision while still giving me all the info I needed to get wh Very personable and easy to work with. Never made me feel pressured to make a specific decision while still giving me all the info I needed to get what was best for me. More
Great service at this dealership every time I need an oil change! They go above and behind doing a thorough car check complete with video at each visit. change! They go above and behind doing a thorough car check complete with video at each visit. More
Everyone was super welcoming. Cory was my dealer and he was professional and fun to work with. Will recommend people to this dealership! Cory was my dealer and he was professional and fun to work with. Will recommend people to this dealership! More
I initially made the appointment telling them my “fan dial knob was jammed” and I only needed them to look at that and see how much it would be to fix it. They had me wait over an hour in the waiting roo dial knob was jammed” and I only needed them to look at that and see how much it would be to fix it. They had me wait over an hour in the waiting room to send me a video on all the extra things they deem wrong with my car and addressing the original issue of my broken AC they showed in the video the mechanic attempting to twist the fan dial of my AC & then stated “As we can see the fan dial know is jammed so that’s the primary issue right now”. Overall- I told them my fan dial was jammed and then paid them $100 and sat there for an hour for them to tell me my fan dial is jammed. Very frustrating experience, I feel ripped off as a customer and will not be returning to this dealership. More
The service technicians are always very prompt and clearly explain everything that I going on with my vehicle and let me choose what work gets done. clearly explain everything that I going on with my vehicle and let me choose what work gets done. More
Express service was fast and efficient. The video explaniation was very helpful. The young woman who checked me out was exceptional. The video explaniation was very helpful. The young woman who checked me out was exceptional. More
Very helpful, They invited me back after a couple weeks to go over features again to go over features again More
Madeline Mitka was friendly and enthusiastic from the service dept. Jennifer S from sales dept was great to answer questions and go over lane departure features after the car was serviced, very likable service dept. Jennifer S from sales dept was great to answer questions and go over lane departure features after the car was serviced, very likable and helpful. More