Walser Subaru St. Paul - Service Center

There were computer problems. I was unable to get the paperwork. Still waiting over a week. I was unable to get the paperwork. Still waiting over a week. More

Walser is thorough and they video the inspection and it explains everything carefully. This is helpful and is great documentation and can help us prioritize the needs for future repairs explains everything carefully. This is helpful and is great documentation and can help us prioritize the needs for future repairs More

Quick efficient and friendly service I will always recommend this dealer to friends and family recommend this dealer to friends and family More

They did the work requested in the time promised, explained well the additional problems found and recommended action, didn't add a lot of extra charges, and provided good transportation. Both the se explained well the additional problems found and recommended action, didn't add a lot of extra charges, and provided good transportation. Both the service guy and the technician were excellent. A much better experience than another dealer in town. More

The people working in the service department were very helpful. They suggested I file a claim with my auto insurance company to cover the cost of the repairs. That saved me a lot of money. Everything went helpful. They suggested I file a claim with my auto insurance company to cover the cost of the repairs. That saved me a lot of money. Everything went smoothly. They gave me a loaner car to drive while the repairs took place, I was very satisfied with the repairs. Great customer service! I woould not hesitate to use their service department again. More

Went in for an oil change, and a head gasket leak was discovered. We fortunately had purchased an extended warranty back in 2018, and after a $100 deductible it was completely covered, including the loan discovered. We fortunately had purchased an extended warranty back in 2018, and after a $100 deductible it was completely covered, including the loaner we were given for the week. So major repair, oil change and loaner came out to $149.00. Communication was clear and timely, and I'm completely satisfied with the outcome. More

Awesome Dealership. I was from out of town coming in for a long weekend & had some weird sensor go out. They got me in and had my car ready the next day. Great customer I was from out of town coming in for a long weekend & had some weird sensor go out. They got me in and had my car ready the next day. Great customer service. More

Would of been 5 stars. The service workers & the customer video are great. Too many new service advisors who do not know the orocess. The service workers & the customer video are great. Too many new service advisors who do not know the orocess. More

Would have given 5 stars but with their phone system being down this week, it's made contacting them challenging. being down this week, it's made contacting them challenging. More

From the moment I walked in the door, I felt at home. Everyone treated me as if I'd been a client for years! Can't ask for more! Everyone treated me as if I'd been a client for years! Can't ask for more! More