Walser Subaru

Excellent customer service! Dash board warning lights lit up like a Christmas tree just prior to an out of town trip. They got me in, diagnosed the problem and got it fixed so I Dash board warning lights lit up like a Christmas tree just prior to an out of town trip. They got me in, diagnosed the problem and got it fixed so I was able to keep my out of town plans. I was informed during the process and am extremely happy. Great job! More

The service at the Subaru dealer in particular was good, but I bought my vehicle from Walser Honda next door and was sent to the Subaru building for a service concern. The whole ordeal resulted in a miscomm but I bought my vehicle from Walser Honda next door and was sent to the Subaru building for a service concern. The whole ordeal resulted in a miscommunication that cost me $1200. Subaru talked with Honda who had originally said they would take care of the oil leak they had missed prior to sale. However by the time I got over to Honda (across the street) I was met with personal insults and a refusal to honor the warranty, explained with endless references to misleading fine print. Subaru was friendly, but how can the communication be so poor? They also quoted me $1500 to fix the leak, I went to a trusted mechanic instead who did it for $600. The price difference in not justifiable in any way. I had two additional smaller issues fixed (that Walser didnt know about yet, or at least claimed not to have known) to bring the total repairs up to $1200, still $300 cheaper than Walser's price for just the leak. Their work around with the warranty had me paying for everything regardless. I can't in good faith recommend any Walser service, Subaru, Honda etc. on any level knowing this is how they operate. More

They were very helpful and informative and willing to answer additional questions that I had about the service answer additional questions that I had about the service More

Facility was welcoming, hospitable, and clean. Sales person was very good, not pressuring and listened to our needs. I did not appreciate, however, the tattoo on his arm and for a moment considere Sales person was very good, not pressuring and listened to our needs. I did not appreciate, however, the tattoo on his arm and for a moment considered leaving. We stayed, however, and are happy with our purchase. More

AJ was amazing, the manager and GM were also fantastic! !!! Best experience, buying a car can be a hassle and they made it run smoothly. !!! Best experience, buying a car can be a hassle and they made it run smoothly. More

Great customer service and very speedy process when trading in a vehicle. Very much hassle free. trading in a vehicle. Very much hassle free. More

Great service and and easy process to get into a new lease. Very fair on the trade in. lease. Very fair on the trade in. More

Abbie was wonderful to work with. She showed me new cars and test drive an Outback with me. I appreciate the time she spent. In the end, I purchased my Forester. She showed me new cars and test drive an Outback with me. I appreciate the time she spent. In the end, I purchased my Forester. More

We were very happy working with Calvin at Walser Subaru- no complaints! The whole experience was great! no complaints! The whole experience was great! More

Staff was extremely helpful and patient with my questions and I would recommend them to anyone in need of automotive assistance. and I would recommend them to anyone in need of automotive assistance. More