Walser Subaru

The person I worked with at the service counter what wonderful. He was patient, knowledgeable and provided excellent customer service. wonderful. He was patient, knowledgeable and provided excellent customer service. More

We are a Walser Family. Third purchase from a Walser dealership. Dealership is very friendly and restrooms and all areas were very pristine! Third purchase from a Walser dealership. Dealership is very friendly and restrooms and all areas were very pristine! More

Fantastic service, Abbi was great. Very knowledgeable and fun through the whole process. Love our new Subaru! Very positive experience. Would recommend. Very knowledgeable and fun through the whole process. Love our new Subaru! Very positive experience. Would recommend. More

Anthony Johnson is awful and should not be employed. He lied about a car defect. He lied about a car defect. More

Very helpful and welcoming group of people that helped me make the right car choice. make the right car choice. More

JP was the front desk coordinator—kept me up today early and often. I particularly liked the mechanic video, explaining what he saw and recommendations (Adam). I have used this dealership many times and I a and often. I particularly liked the mechanic video, explaining what he saw and recommendations (Adam). I have used this dealership many times and I am always impressed! More

Anthony Johnson was wonderful and so helpful! He walked me through every step of the process and explained everything clearly. As a young woman buying a car by herself for the first I couldn’t ha He walked me through every step of the process and explained everything clearly. As a young woman buying a car by herself for the first I couldn’t have had a better experience. More

The service was excellent. Following the completion of the service, the service consultant spent about 15 minutes with me explaining several operations of the operating screen Following the completion of the service, the service consultant spent about 15 minutes with me explaining several operations of the operating screen on the dashboard that are not included in the owners' manuals, which I especially appreciated. It might be a good idea to work out a new owner tutorial when a car is purchased, since Subaru doesn't offer this. When I bought a Toyota Camry some years ago, a two hour tutorial was offered to new car buyers (in a small group) at Walser and it was very helpful. Now that the technology is more complex and the manuals don't cover every little thing, Walser Subaru might help more. I am not happy with all the redundancies in the Crosstrek screen technology and feel it makes for unacceptable danger if a driver has to scroll through the screens, apps, etc. while driving (worse than using a hand held cell phone) and also that the users' manuals are inadequatel. Brandon was an excellent coach in this regard but I do question if it's a good use of his time while he also coordinates service issues. More

Oil change took over an hour. Wanting to have more work done on car for expensive price. Nice to have snacks and beverage options during wait. Wanting to have more work done on car for expensive price. Nice to have snacks and beverage options during wait. More

This was a great team. great explanations and fast service. Kate was wonderful thanks for everything great explanations and fast service. Kate was wonderful thanks for everything More