Walser Subaru

Slow and non-responsive to questions. Fluid level was indicated low, and not filled bu dealership even though stated they did. Fluid level was indicated low, and not filled bu dealership even though stated they did. More

Courteous. Knowledgeable. Explain everything thoroughly. Clean. Punctual.shop was clean. Waiting g area was clean Knowledgeable. Explain everything thoroughly. Clean. Punctual.shop was clean. Waiting g area was clean More

Seamus and Nick treated me amazing through the whole process. I knew my options, I knew the tradeoffs, and they were extremely knowledgeable about the vehicles and features as well as financing options. process. I knew my options, I knew the tradeoffs, and they were extremely knowledgeable about the vehicles and features as well as financing options. Very impressed. More

I worked only with the service department for this visit. They very professional, courteous, and efficient -- without being at all rude. The text reminders (confirming the visit) were greatly appreciated. Th They very professional, courteous, and efficient -- without being at all rude. The text reminders (confirming the visit) were greatly appreciated. The video outlining the problem needing repair was enlightening, and even if I didn't understand all of it, clearly the mechanic did! The wait time was no longer than anticipated, and when it became obvious that a loaner car would be required that was arranged for quickly and with flexibility on the return. More

The car-buying process was easy and straightforward. Information was given in an understandable way, and, if I had questions, I was given further explanation. All staff I came in contact with, especia Information was given in an understandable way, and, if I had questions, I was given further explanation. All staff I came in contact with, especially the sales person I worked with, were knowledgeable, personable, and patient. More

The service experience was solid. However, I've recently come from Walser Honda and their video and review of the report was a little more thorough. I like knowing what is coming u However, I've recently come from Walser Honda and their video and review of the report was a little more thorough. I like knowing what is coming up for maintenance so I can budget ahead. I also think their report was in color so easier to see which things are currently in the yellow zone. At Subaru, they just said everything looked good and sent me on my way, so just a little more review time and this will be a five star next time. More

On line appointment works great. Service personnel are always friendly, attentive and helpful. They are knowledgeable about your model and provide good guidance. The checklist is a g Service personnel are always friendly, attentive and helpful. They are knowledgeable about your model and provide good guidance. The checklist is a great alignment process upon completion of the service. It’s a good record for tracking wear and potential service needs. I won’t take my Subaru anywhere else. More

Dealership always very attentive and courteous. Salesman allowed me space and time to drive and play with the console. That allowed me to feel comfortable moving forward. Salesman went to another l Salesman allowed me space and time to drive and play with the console. That allowed me to feel comfortable moving forward. Salesman went to another location and brought back the color I wanted. More

The entire service experience was very efficient. It is clear that this dealership is focused on customer relationships as it was "white glove" from beginning to end. While I was waiting for my fir It is clear that this dealership is focused on customer relationships as it was "white glove" from beginning to end. While I was waiting for my first oil change, I took advantage of the Encore program to learn more about my new Forester. Calvin was very patient and informative in answering my numerous questions regarding how to get the most out of the technologies in the 2025 Forester. I would recommend this service to all new Subaru owners as well as to those who have owned more than one Subaru (like me). I learned a lot! More

We are very satisfied with the car; pleased with the mileage it delivers and the handling and utility of the vehicle. Service from the dealership is the best, including the car wash. mileage it delivers and the handling and utility of the vehicle. Service from the dealership is the best, including the car wash. More