Walser Subaru

The service department was great the minute I walked through the door until I left it was my first trip with my new Subaru. Everything was beyond my expectations and nothing like any other experience I through the door until I left it was my first trip with my new Subaru. Everything was beyond my expectations and nothing like any other experience I had. I was met with professionalism and kindness. I was shown where I could wait until my car was done and that was comfortable and relaxing. I was notified when my car was done and still met with the same kindness and professionalism. I was extremely happy with my visit and even enjoyed it. More

The staff there were pleasant to work with. I felt no pressure to make a purchase. Although I didn't try to bargain. The only issue I felt could have been dealt with differently by them was the I felt no pressure to make a purchase. Although I didn't try to bargain. The only issue I felt could have been dealt with differently by them was the wear on the tires of the used car I purchased. I found out later that it's important on an AWD vehicle the tires should all be close to the same tread depth. One was a 1/32 away from being considered as "worn out", which means I'm a 32nd of an inch away from having to replace all 4 of them all, and I wasn't informed of this "little detail" by the salesmen. I had never owned a AWD before, so this was a new revelation to me. Other then that, the vehicle was in very good condition and I'm happy with the purchase. More

Was a good experience at Walkers, the transaction went very smooth. Hope to do business with them again someday. very smooth. Hope to do business with them again someday. More

My car salesman gave me NO information on my new car, I did not want to deal with him he was only interested in the numbers not information on using the new car. I have bought 3 new cars and he was the did not want to deal with him he was only interested in the numbers not information on using the new car. I have bought 3 new cars and he was the worst one. He drove me home and only could talk about his family. I had to wait over 1 hour for the documents to print and they had my wrong address on them. He did not sit down to talk to me about the car only to walk around and talk to other people. More

The dealership was great, excellent transaction from start to finish. The sales guy was knowledgeable and was able to answer all the questions I had. I was out of there in a new car within 2 hours. start to finish. The sales guy was knowledgeable and was able to answer all the questions I had. I was out of there in a new car within 2 hours. More

Amazing sales staff and team at this dealership! Everyone is so friendly and helpful. I’ve bought 2 cars from Walser and have never had any issues. Everyone is so friendly and helpful. I’ve bought 2 cars from Walser and have never had any issues. More

Nick was great at assisting me and my wife with the ordering and purchase of our new Forester Hybrid. He answered all my questions respectfuflly and timely. He communicated well via text, email, phon ordering and purchase of our new Forester Hybrid. He answered all my questions respectfuflly and timely. He communicated well via text, email, phone and in person. He was most respectful and courteous. He coordinated very well with Seamus in getting new info as we were one of the very first to order a hybrid. Seamus respectfully helped clarify a concern I had regarding charges, something I had misinterpreted. The whole process worked very well and we are very pleased withthe experience. We would be quite happy to recommend anyone looking for a car to check out your dealership. Thanks much to Nick and Seamus. I don't recall any contact with Randy Lammie. More

Calvin Pevon was outstanding in his demeanor and assistance to us in our followup visit to get to know and feel more comfortable with our new Forester Hybrid Forester purchase. He was patient and a assistance to us in our followup visit to get to know and feel more comfortable with our new Forester Hybrid Forester purchase. He was patient and addressed our many questions on its operation and features. We mor ethan likely will try to reach him in the future as additional questions arise. More

My wife brought our new Forester hybrid in to have a trailer hitch installed, part of purchase agreement. Things went very smoothly. Sales reps courteous. trailer hitch installed, part of purchase agreement. Things went very smoothly. Sales reps courteous. More

Walker has always been great however This last visit was frustrating. I have been having trouble with the sound system in my 2025 Soleterra. The tech (not the women with great customer service) told me to frustrating. I have been having trouble with the sound system in my 2025 Soleterra. The tech (not the women with great customer service) told me to go to Toyota to get it fixed! My Question is “Why should I be going to another dealer to fix my car covered by original the warranty?(Mileage is under 6000). Shouldn’t the dealer take care of this or make an appointment with Toyota so communication is clear? I’m embarrassed to go into a dealer selling a different make of cars! If I even try to do this myself, Toyota won’t do due diligence on a repair if they didn’t sell me the car! This is a set up for further frustration. Walser used to do much better in service. More