Walser Subaru

The Dealership is efficient and modernized with improved communication to customers who have their vehicles serviced and/or repaired there. I appreciated communication via cell phone on the status of repair communication to customers who have their vehicles serviced and/or repaired there. I appreciated communication via cell phone on the status of repairs, and a video record showing what was done. More

Very good experience. AJ facilitated trade of daughter's car, her receiving ours and the purchase of a new one for ourselves. Very smooth experience AJ facilitated trade of daughter's car, her receiving ours and the purchase of a new one for ourselves. Very smooth experience More

Did great work and very helpful. Was told what needed to be done and explain things. Was told what needed to be done and explain things. More

My Forester is just a year old and this is only my 2nd visit to the service department. Both times the primary reason was for an oil change, but this visit I also had splash guards installed (an accessory visit to the service department. Both times the primary reason was for an oil change, but this visit I also had splash guards installed (an accessory I was given when I bought the car - but didn't get done until now). Everyone I've met in the service department is very easy to work with (as was my salesman, Charlie Leang). More

This is my second time purchasing from Walser Subaru and my experience gets better each time. My salesman Charlie Leang was absolutely amazing. He was patient, kind and courteous to my family and I. He took my experience gets better each time. My salesman Charlie Leang was absolutely amazing. He was patient, kind and courteous to my family and I. He took the time to explain details of the purchasing process and options on my car I was purchasing. I also chatted with his supervisor, Seamus, who helped with certain details of my purchase to ensure we got the vehicle we wanted. More

Kate at the service desk was extremely rude and was not apologetic. She continued to interrupt during our discussion on services and payment. She had no customer service etiquette or care for how she made apologetic. She continued to interrupt during our discussion on services and payment. She had no customer service etiquette or care for how she made the business look More

Professional courteous and ethical. ILove the inspection video. The person recording was clear and didnt rush through the narration in the video. My own service consultant was awes ILove the inspection video. The person recording was clear and didnt rush through the narration in the video. My own service consultant was awesome and explained the brake and tire situation clearly - living in Minnesota this is so important. More

Clean and pleasant comfortable seating. Staff were all friendly and service savvy. Great experience all the way. Staff were all friendly and service savvy. Great experience all the way. More

Our experience was on time, professional and informative. Matt, our service rep, was friendly and dealt with our questions in a very knowledgeable and understandable way. Later when we talked with the manage Matt, our service rep, was friendly and dealt with our questions in a very knowledgeable and understandable way. Later when we talked with the manager, ( also Matt ), we learned even more helpful information beyond just the purchase of our own vehicle. Thanks for helping to make our new Subaru experience an enjoyable one. More

Beau did his best to take care of our maintenance for our Subaru. He was very accommodating and helpful. I was a bit disappointed that my car wasn’t washed before I picked it up though. Subaru. He was very accommodating and helpful. I was a bit disappointed that my car wasn’t washed before I picked it up though. More