Walser Subaru

Needed a tire to be repaired. Check-in with Beau was efficient and he kept me well informed while I waited for the repair. The tech working on my vehicle, Aidyn, sent me a compr Check-in with Beau was efficient and he kept me well informed while I waited for the repair. The tech working on my vehicle, Aidyn, sent me a comprehensive video of my vehicle inspection. These inspection videos are excellent because the owner can see the condition of the car and can understand what needs to be done. More

Easy to make appointment on line and then quick and easy when I arrived for an oil change, waiting area has enough space to work. when I arrived for an oil change, waiting area has enough space to work. More

I dealt with salesman Carlos/Juan. He was attentive but messy. My email information has gotten mixed up somehow with another customer & keep getting emails about a Chevy 1500, which He was attentive but messy. My email information has gotten mixed up somehow with another customer & keep getting emails about a Chevy 1500, which is frustrating. Ultimately I came out of the whole transaction experience with Walser with the following sentiment. The dealership had a calibre of car that isn't congruent with Subaru as a brand & thus the purchasing of this albeit used, extremely rare version of an Audi, felt like I bought a mid spec Forester. Just for reference; the car arrived washed on the exterior but inside bearly any attention to detail was given. Straw wrappers, crumbs, finger prints marred the interior. Pretty disappointing. I can only hope that if some bought an STI S209 wouldn't be like this, say it ain't so. More

The repair was efficiently completed and the waiting area was very nice. What angered me is that my oil change reminder sticker was removed from my windshield and the next day I received messages that my oil was very nice. What angered me is that my oil change reminder sticker was removed from my windshield and the next day I received messages that my oil change and tire rotation were due. They are not due. I have at least 3000 more miles and 3 months to go. Not cool. More

The mechanic Roman and the video that he provided about the work that was performed was Outstanding! the work that was performed was Outstanding! More

does work on time and has a nice lobby with refreshments available. They check on many aspects of the car. available. They check on many aspects of the car. More

Good experience, would buy there again. I'd like to add that I was a very good customer ;-) I'd like to add that I was a very good customer ;-) More

Weekends maybe aren’t the best time to come here. It took quite a bit longer than thought and told. Do like this dealership very much however It took quite a bit longer than thought and told. Do like this dealership very much however More

Angel was great and very helpful. The other staff was great too. They gave us a fair trade-in value for our car. The other staff was great too. They gave us a fair trade-in value for our car. More

The staff is very Friendly and knowledgeable, which I found extremely helpful. I appreciated Kate’s advice and the video I received from the mechanic. found extremely helpful. I appreciated Kate’s advice and the video I received from the mechanic. More