Walser Subaru

Everyone was amazing! It was a very quick service which I greatly appreciated. Will definitely be going back! It was a very quick service which I greatly appreciated. Will definitely be going back! More

I am always taken real good care of and always informed of anything that comes up with my vehicle. of anything that comes up with my vehicle. More

Brought my car in for an oil change and tire rotation. Was told it would take about 50 minutes. So I waited at the dealership. I got a text saying I'd receive a video of the car inspection/work shortly. I Was told it would take about 50 minutes. So I waited at the dealership. I got a text saying I'd receive a video of the car inspection/work shortly. I never got a video and it took double the time to get my car back. It was slightly over 2 hrs with no explanation as to why. When I walked to my car I noticed bright green spray paint on one tire and the rim. I had to ask if it would come off. I shouldn't have to clean it up? Then when I got home I noticed that the tire actually appeared new so I checked the spare and saw that they had put my "used" tire there. I wasn't sure what was going on since my car is brand new. I was wondering if something bad had happened and that's why the service took so long with no communication? I called Kate back the next day and she explained that it's what they normally do. I'm appreciative of the free first 2 oil changes, and Kate was very nice- but I was left feeling like I'd rather just pay and go to Valvoline next time where I can see what's happening to my brand new car. More

Great service…. Vey thorough! Matt was excellent! Thank you! I would recommend others to Matt! Vey thorough! Matt was excellent! Thank you! I would recommend others to Matt! More

I brought my car in to get my summer tires put on and was told my wheel was bent which was causing the tire not to hold air and was referred to a wheel repair shop. This shop discovered that there was a nail told my wheel was bent which was causing the tire not to hold air and was referred to a wheel repair shop. This shop discovered that there was a nail in the tire and that was the cause of the tire leaking air, not the bent wheel. It would've been helpful if the Subaru tech discovered the nail as the cause of the leak and not the bend in the wheel. This would've saved me money and time. More

Very nice and very attentive. It’s very easy to get in contact with someone regardless of what you need help when it comes to a possible car purchase. It’s very easy to get in contact with someone regardless of what you need help when it comes to a possible car purchase. More

Always great and quick service. Oil change and tire rotation. I think the oil change prices are way to high. I have the maintenance plan on my outback, but on my 2015 forester I fou Oil change and tire rotation. I think the oil change prices are way to high. I have the maintenance plan on my outback, but on my 2015 forester I found a place that is half the price. More

Excellent, professional and expeditious service! I also appreciated the detailed video about my specific vehicle from the service technician. I also appreciated the detailed video about my specific vehicle from the service technician. More

While I did get the vehicle that I wanted, it was the most frustrating, inconvenient, and time consuming process. I’ve had to go back to the dealership several times to finalize the sale and the inconven most frustrating, inconvenient, and time consuming process. I’ve had to go back to the dealership several times to finalize the sale and the inconvenience to me wasn’t acknowledged nor was my time respected. Something needs to change in the process so time isn’t wasted and there’s proper organization/flow. More

Great dealership been coming here for 5 years I will be coming back to subie coming back to subie More