Walser Subaru - Service Center

Confusion regarding past work and warranty on my tire. The entire reason for paying a markup on service at the dealership is the seamless process and good recordkeeping, yes? Then why am *I* interrupted t The entire reason for paying a markup on service at the dealership is the seamless process and good recordkeeping, yes? Then why am *I* interrupted to find the record of past work—do that before you call me. More

Great overall experience. Very thorough in the diagnostic. Helped we an important recall. Very helpful. Very thorough in the diagnostic. Helped we an important recall. Very helpful. More

There are always friendly people walking around. I love how pet friendly they are. I got out of there a head of time with a car wash. Awesome!! I love how pet friendly they are. I got out of there a head of time with a car wash. Awesome!! More

Erika Seaquist was very attentive and provided a positive sales experience. My needs were met and the dealership received an excellent purchased deal on my trade in, since I was not interested in operating i sales experience. My needs were met and the dealership received an excellent purchased deal on my trade in, since I was not interested in operating in the public space to sell the vehicle. To date I enjoy the 2025 Ascent and have received many compliments on the looks and comfort of the vehicle from passengers and onlookers. Calvin did a nice job of following up ensuring I understood all of the features the vehicle presents. To date I am pleased with my purchase from Walser Subaru. More

Everything was handled perfectly. It was well explained, done quickly, and the time in the waiting area was pleasant. The Service Adviser made it easy. It was well explained, done quickly, and the time in the waiting area was pleasant. The Service Adviser made it easy. More

I have no complaints about this place. They're always prompt about getting whatever issue I have with my car resolved quickly. They're always prompt about getting whatever issue I have with my car resolved quickly. More

Easy appointment scheduling as well as rescheduling, friendly and honest staff, and relatively quick service times. friendly and honest staff, and relatively quick service times. More

Excellent and fast service. The service is good as long as it’s NOT JP that’s helping me. The service is good as long as it’s NOT JP that’s helping me. More

Awesome nice people! Jean was great at explaining things to me. Loved the video. I really appreciated having my car washed also nice extra touch Jean was great at explaining things to me. Loved the video. I really appreciated having my car washed also nice extra touch More

Hello, In 2023 I chose Walser because of its reputation for quality and expertise. I was/am willing to spend a bit more on quality service than I could get cheaper elsewhere. I am glad the “Tech Video” f for quality and expertise. I was/am willing to spend a bit more on quality service than I could get cheaper elsewhere. I am glad the “Tech Video” feature is back. I really appreciated it when we bought our 2021 Forester. Then that service disappeared for a few visits. I was disappointed. I have come to appreciate the friendliness of your welcoming service advisors, like Beau Whitam who gave me top notch customer service yesterday when I had my oil changed and tires rotated (supposedly). But I’m a bit nervous after my visit. My Multi-Point Inspection report shows my Tire Pressure going IN was 36psi and going OUT was 36psi. I know for a fact that going in my tires were all around 30 or 31 and I’ve had one problematic tire all along that constantly leaks and it’s often at 28 before I manually fill it up again. But, when I left yesterday, I noticed all my tire pressure readings were hovering around 30 or 31, no where NEAR the 36 reported. It makes me also wonder if the tires got rotated as requested. I should have marked them to verify, but I have come to trust Walser in all regards. Technician # 16835 video was also “unacceptably” rushed. I had difficulty understanding him or what he was saying. Not confidence building as previous visits. So, over all, Beau and Walser are still held in high in my regard but I’m concerned about the quality of my service call. Any feedback to me would be welcomed. Thank you, Jim Pence – Northfield, MN More