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Walser Subaru - Service Center

Burnsville, MN

4.7
927 Reviews

927 Reviews of Walser Subaru - Service Center

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July 28, 2025

Service center does its best and is as helpful and creative as they can be to get the customer back on the road. Subaru corporate, though, does not seem to care about customer experience, which creat More

by JOHNYOPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Service team was great and communication was excellent. Facility is top notch. My critique is when being given an estimate, only the labor is presented and not parts. When asked, it was explained there More

by SDRich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales! Fix your customer survey system!
July 28, 2025

Matt was knowledgable, helpful and succinct. Thanks Matt! The car also came back clean and shiny which was a nice bonus. More

by peter me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
July 28, 2025

JP is awesome to work with. He is very attentive and knowledgeable. JO explains vehicle service requirements and recommendations with acute clarity. The dealership is clean and More

by lucasjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Pierre
July 28, 2025

Great service all around. JP noticed a recall for passenger side airbag sensors, so i added that to the regular service, and because of the extra time for this procedure, JP a More

by CANNONW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP in Service. I DID NOT WORK WITH ANYONE IN SALES. I'M ONLY MARKING KYLE BECAUSE THIS FORM WON'T ALLOW ME TO CONTINUE WITHOUT MARKING ONE OF TWO PEOPLE. FIX YOUR FORM.
July 28, 2025

JP did a great job of keeping me informed on my service recall and oil change. More

by BRETTDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
July 28, 2025

Beau at the service desk was friendly and knowledgeable. Service was completed faster than expected. The service videos about the repair are great. Great to have a free ride to and from the shop. Much ap More

by RCONDON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau
July 25, 2025

Everything about my Subaru Crosstrek purchase has been wonderful! From the sale, delivery and call with Calvin explaining all vehicle functions has exceeded my expectations. More

by Kmmontour
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

My dashboard suddenly lit up like a Christmas tree and things stopped working. I was on my way home and Walser Subaru was about 12 miles ahead. I took the chance and continued on to them. Matt was great More

by Gerry.marose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept -Matt
July 25, 2025

staff was very curtious, knowledgeable and helpful. would recommend their services. the wait time was within the expected time. More

by bhesprich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden
1
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