Walser Subaru - Service Center

Everything was great! Happy with the overall experience and customer service. Connor's communication was great! Happy with the overall experience and customer service. Connor's communication was great! More

I like that they inform me about what is going on with my vehicle and that they are friendly! vehicle and that they are friendly! More

Katelyn Hanegin was excellent. For some reason I didn't receive the mechanic's video or notification that the car was ready online, but she came out to inform me of my car's statu For some reason I didn't receive the mechanic's video or notification that the car was ready online, but she came out to inform me of my car's status, what options I had, and when it was ready - all with a refreshing demeanor. More

The service department was great the minute I walked through the door until I left it was my first trip with my new Subaru. Everything was beyond my expectations and nothing like any other experience I through the door until I left it was my first trip with my new Subaru. Everything was beyond my expectations and nothing like any other experience I had. I was met with professionalism and kindness. I was shown where I could wait until my car was done and that was comfortable and relaxing. I was notified when my car was done and still met with the same kindness and professionalism. I was extremely happy with my visit and even enjoyed it. More

Calvin Pevon was outstanding in his demeanor and assistance to us in our followup visit to get to know and feel more comfortable with our new Forester Hybrid Forester purchase. He was patient and a assistance to us in our followup visit to get to know and feel more comfortable with our new Forester Hybrid Forester purchase. He was patient and addressed our many questions on its operation and features. We mor ethan likely will try to reach him in the future as additional questions arise. More

My wife brought our new Forester hybrid in to have a trailer hitch installed, part of purchase agreement. Things went very smoothly. Sales reps courteous. trailer hitch installed, part of purchase agreement. Things went very smoothly. Sales reps courteous. More

Walker has always been great however This last visit was frustrating. I have been having trouble with the sound system in my 2025 Soleterra. The tech (not the women with great customer service) told me to frustrating. I have been having trouble with the sound system in my 2025 Soleterra. The tech (not the women with great customer service) told me to go to Toyota to get it fixed! My Question is “Why should I be going to another dealer to fix my car covered by original the warranty?(Mileage is under 6000). Shouldn’t the dealer take care of this or make an appointment with Toyota so communication is clear? I’m embarrassed to go into a dealer selling a different make of cars! If I even try to do this myself, Toyota won’t do due diligence on a repair if they didn’t sell me the car! This is a set up for further frustration. Walser used to do much better in service. More

Convenient online scheduling, quality service over the years we've used them, and nice facilities. years we've used them, and nice facilities. More

I was very pleased with the service. Thanks to the technician for a quick fix and Connor at the front desk for excellent customer service and professionalism. Thanks to the technician for a quick fix and Connor at the front desk for excellent customer service and professionalism. More

It’s always a pleasure to come to Walser Subaru in Burnsville! Everyone is friendly and excited to help meet your needs. Whether buying a car or servicing your vehicle they are right there. They have Burnsville! Everyone is friendly and excited to help meet your needs. Whether buying a car or servicing your vehicle they are right there. They have a great waiting area inside the main dealership with comfortable seating and refreshments. I love Walser Subaru, I love my Subaru!!!! Sincerely, Bryn from Iowa More