Walser Subaru - Service Center

Everything was handled perfectly. It was well explained, done quickly, and the time in the waiting area was pleasant. The Service Adviser made it easy. It was well explained, done quickly, and the time in the waiting area was pleasant. The Service Adviser made it easy. More

I have no complaints about this place. They're always prompt about getting whatever issue I have with my car resolved quickly. They're always prompt about getting whatever issue I have with my car resolved quickly. More

Easy appointment scheduling as well as rescheduling, friendly and honest staff, and relatively quick service times. friendly and honest staff, and relatively quick service times. More

Excellent and fast service. The service is good as long as it’s NOT JP that’s helping me. The service is good as long as it’s NOT JP that’s helping me. More

Awesome nice people! Jean was great at explaining things to me. Loved the video. I really appreciated having my car washed also nice extra touch Jean was great at explaining things to me. Loved the video. I really appreciated having my car washed also nice extra touch More

Hello, In 2023 I chose Walser because of its reputation for quality and expertise. I was/am willing to spend a bit more on quality service than I could get cheaper elsewhere. I am glad the “Tech Video” f for quality and expertise. I was/am willing to spend a bit more on quality service than I could get cheaper elsewhere. I am glad the “Tech Video” feature is back. I really appreciated it when we bought our 2021 Forester. Then that service disappeared for a few visits. I was disappointed. I have come to appreciate the friendliness of your welcoming service advisors, like Beau Whitam who gave me top notch customer service yesterday when I had my oil changed and tires rotated (supposedly). But I’m a bit nervous after my visit. My Multi-Point Inspection report shows my Tire Pressure going IN was 36psi and going OUT was 36psi. I know for a fact that going in my tires were all around 30 or 31 and I’ve had one problematic tire all along that constantly leaks and it’s often at 28 before I manually fill it up again. But, when I left yesterday, I noticed all my tire pressure readings were hovering around 30 or 31, no where NEAR the 36 reported. It makes me also wonder if the tires got rotated as requested. I should have marked them to verify, but I have come to trust Walser in all regards. Technician # 16835 video was also “unacceptably” rushed. I had difficulty understanding him or what he was saying. Not confidence building as previous visits. So, over all, Beau and Walser are still held in high in my regard but I’m concerned about the quality of my service call. Any feedback to me would be welcomed. Thank you, Jim Pence – Northfield, MN More

Brandon and Roman were super knowledgeable and quick with diagnosing my check engine light. great experience! diagnosing my check engine light. great experience! More

Good advice and great service. Car drives like new again. Service tech was great and knew about my car. Car drives like new again. Service tech was great and knew about my car. More

Great experience with my service! Katelyn, my service advisor, was very helpful, informative and pleasant to work with! I was very happy with the service that was done. Katelyn, my service advisor, was very helpful, informative and pleasant to work with! I was very happy with the service that was done. More

Prompt, knowledgeable, I feel confident that the work is done well. I would recommend highly. done well. I would recommend highly. More