Back

Walser Subaru - Service Center

Burnsville, MN

4.7
854 Reviews

854 Reviews of Walser Subaru - Service Center

Sort by
January 07, 2025

Arrived at 11:43 for just an oil change. Neil Knundson was the service person told us a 1 1/2 hours time never to be seen again . At 2:30 Beau Whitman asked us if we were help .supposedly More

by thomas.l.mattson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Knutson. And Whitham was your best representative
January 06, 2025

I feel very fortunate to be able to work with Katie at the service desk. She has more than once kept me apprised of maintenance (needed or not needed right now) on the vehicle to keep it in good working o More

by capendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Henagin
January 06, 2025

Friendly staff, nice waiting area. Short wait. I had to use MS Edge to make my appointment as the online form doesn't work in Firefox or Chrome. That's a little disturbing. More

by LEINIEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
January 02, 2025

Always good service from the staff. I feel confident with the work done and well I formed. Thank you. I do all my service at Walser. More

by linda.cobb0364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen at the service desk. Nice guy!
January 02, 2025

Ease making appointment. Service rep was wonderful—asked appropriate questions regarding car and servicing. Video supplied by service technician was very helpful. Kept me upd More

by mcmyler33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson (service advisor), Avary?? (technician)
January 02, 2025

Always a great experience at Walzer Subaru in Burnsville, MN. We will always be repeat customers. More

by RRJEN2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 01, 2025

I have always had tremendous service at the Burnsville Subaru Dealership. I would not go to any other dealership. Your treated like a person not a robot! More

by SLSCHULTZ278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitham and Anthony Johnson
December 31, 2024

I didn’t wait very long. The service person was very Helpful and easy to talk to More

by debleaallison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don’t remember
December 30, 2024

Service advisor was clear on work to be done and the time needed to complete it. Explanation of what they did was clear. Very nice eating area. More

by ochishouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitham
December 30, 2024

JP is great. He listened to our concerns about the back-end noise we were hearing with my car. The technicians were able to diagnose the noise and do the repairs More

by donnahanleyoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP in the Service Dept.
...
27
...