Walser Subaru - Service Center

Kat was very helpful with issues I was having with the tire pressure in my Subaru. She explained what repairs were needed and when they would be completed. I really appreciated that she was able to provi tire pressure in my Subaru. She explained what repairs were needed and when they would be completed. I really appreciated that she was able to provide me with a free loader while my car was being repaired. More

I had my car serviced and when I was leaving going to just my mirrors and the toggle switch was gone so I have to go without I guess! just my mirrors and the toggle switch was gone so I have to go without I guess! More

your staff are always very kind and respectful. and we always love the fact that our dog is welcome to wait with us. and we always love the fact that our dog is welcome to wait with us. More

Seamless experience and all the staff working is knowledgeable. Best experience so far everything from checkin to checkout knowledgeable. Best experience so far everything from checkin to checkout More

The service was provided promptly, and the service center provided information to keep me informed about the status of the service. provided information to keep me informed about the status of the service. More

They completed our oil change in a timely manner, checked our brakes and answered all of our questions. Thanks for the great service! our brakes and answered all of our questions. Thanks for the great service! More

They fixed my car which was great. I had called and requested a loaner vehicle since we were from out of town. Upon arrival they said they might not have one. Luckily they did. However I had called and requested a loaner vehicle since we were from out of town. Upon arrival they said they might not have one. Luckily they did. However as I was waiting for the loaner vehicle I received a text about them purchasing my used vehicle. I feel this was in very poor taste. At the end of the experience both my husband and myself said thank you but they gave no response. The work was good but customer service was lacking. More

Was told when to be done, but it was 40 minutes later. A Long wait! A Long wait! More

Poor communication with customer. Online number listed for Service department put me into a Life Alert sales call. Despite being presented evidence to the contrary, they were convince Online number listed for Service department put me into a Life Alert sales call. Despite being presented evidence to the contrary, they were convinced oil in the engine compartment was from a sloppy oil change. Another customer told me she brought a similar make vehicle in 5 times for an oil leak and was told she didn’t have one. They believed her after the car catastrophically blew out 8 qts of oil. If I didn’t pay $35 for a brake inspection and I guessed wrong on which brakes were squealing they said the tech would remove and replace perfectly good brake pads. $1000 for a brake flush, rear brakes, an oil change, 2 light bulbs, and terrible customer service. More

I had a very positive experience. Everyone that I encountered was friendly, helpful, and professional. Everyone that I encountered was friendly, helpful, and professional. More