Walser Subaru - Service Center

This dealership is overworked and understaffed. It was nearly impossible to get a hold of anyone I. The service department. Finally talked to service manager and he was a little too sarcastic and u It was nearly impossible to get a hold of anyone I. The service department. Finally talked to service manager and he was a little too sarcastic and unhelpful for me. Not returning here - why put myself through this… More

I was very pleased with Neil. He was very knowledgeable and pleasant. I didn't know what to expect when I was there, but he explained clearly everything that was done, and why He was very knowledgeable and pleasant. I didn't know what to expect when I was there, but he explained clearly everything that was done, and why More

Always a great experience at Walser. Very professionally team. I appreciate the videos in which they explain what’s going on with the car and provide a visual. Very professionally team. I appreciate the videos in which they explain what’s going on with the car and provide a visual. More

Had an appointment for my oil change and was immediately taken care of. No coupons for oil change so price seemed a little high. taken care of. No coupons for oil change so price seemed a little high. More

Walser does a wonderful job and I really appreciate the video shown of the work that is being done on one's vehicle! video shown of the work that is being done on one's vehicle! More

My service was done promptly. Communication was clear. Comfortable place to wait for service to be done. Missing part that was needed, was thankfully in stock. Communication was clear. Comfortable place to wait for service to be done. Missing part that was needed, was thankfully in stock. More

I feared the worst, but all I needed was an oil change + misc. And, Beau said I could wait to get new tires. Nice. misc. And, Beau said I could wait to get new tires. Nice. More

Very nice employees, pleasant and happy. I don't remember the employees' names, but a service writer in the service department I don't remember the employees' names, but a service writer in the service department More

Check in was smooth and efficient. The servicing was done quickly and efficiently. Good job. The servicing was done quickly and efficiently. Good job. More

Brought car for a exhaust issue and a once-over. Kate, our service representative gave us an honest appraisal of the issues with the vehicle. We appreciated that. Kate, our service representative gave us an honest appraisal of the issues with the vehicle. We appreciated that. More