Walser Subaru - Service Center

JP and all techs at Walser Subaru are great. Enjoy videos of their service which is always thorough. Enjoy videos of their service which is always thorough. More

Kate was so knowledgeable and helpful with my service needs. She explained all the options so clearly so that I could make an infirmed decision about the needed repairs. She makes the entire process mov needs. She explained all the options so clearly so that I could make an infirmed decision about the needed repairs. She makes the entire process move seamlessly from check-in to check-out. More

Great service, Kate was fantastic, so friendly and efficient! Clean modern facilities, love getting the video. efficient! Clean modern facilities, love getting the video. More

All I needed was a check up on fluids and tires before going on a road trip to Colorado and service department was very accommodating at no cost! going on a road trip to Colorado and service department was very accommodating at no cost! More

The wait time is too long and the prices are always expensive than other places. Try somewhere else if you can. expensive than other places. Try somewhere else if you can. More

all was good-he told us what was happening and it was just like he said it would be just like he said it would be More

Exceptional service and expertise. The maintenance team responded to my unique situation. Could not be happier! The maintenance team responded to my unique situation. Could not be happier! More

The rep was very helpful. . appreciate the assistance given. Thk you very much. Appreciate it . appreciate the assistance given. Thk you very much. Appreciate it More

Services was fast and efficient. Video of auto health with recommendations is helpful feedback. Service Advisor (Katelyn) was very nice to work with. Her positive and friendly attitu Video of auto health with recommendations is helpful feedback. Service Advisor (Katelyn) was very nice to work with. Her positive and friendly attitude is why she should be customer facing in your dealership. More

The service at the Subaru dealer in particular was good, but I bought my vehicle from Walser Honda next door and was sent to the Subaru building for a service concern. The whole ordeal resulted in a miscomm but I bought my vehicle from Walser Honda next door and was sent to the Subaru building for a service concern. The whole ordeal resulted in a miscommunication that cost me $1200. Subaru talked with Honda who had originally said they would take care of the oil leak they had missed prior to sale. However by the time I got over to Honda (across the street) I was met with personal insults and a refusal to honor the warranty, explained with endless references to misleading fine print. Subaru was friendly, but how can the communication be so poor? They also quoted me $1500 to fix the leak, I went to a trusted mechanic instead who did it for $600. The price difference in not justifiable in any way. I had two additional smaller issues fixed (that Walser didnt know about yet, or at least claimed not to have known) to bring the total repairs up to $1200, still $300 cheaper than Walser's price for just the leak. Their work around with the warranty had me paying for everything regardless. I can't in good faith recommend any Walser service, Subaru, Honda etc. on any level knowing this is how they operate. More