Walser Subaru - Service Center

Had my car in for a check up due to a strange noise it had made (naturally it was no longer making it). Everything checked out fine & I really appreciate the care I received from Kate and the technician had made (naturally it was no longer making it). Everything checked out fine & I really appreciate the care I received from Kate and the technician (whose name I don't know). More

Nice to see being taken care of after the purchase. Was easy to make appointment and it was quick. Thanks. Was easy to make appointment and it was quick. Thanks. More

We had to go back in since they missed our battery was bad and leaking acid. When our car was in for the second time they bent one of our keys and it no longer works. Other than Conner at the desk being g bad and leaking acid. When our car was in for the second time they bent one of our keys and it no longer works. Other than Conner at the desk being great, we were mostly dismissed by the manager. Will not come back to this location again. More

Professional and curious I got into my appointment quick and the dealer ship.is nice for waiting with the coffee and snacks thanks and the dealer ship.is nice for waiting with the coffee and snacks thanks More

Service appointment to verify newly installed brake pads and rotors were functioning as expected. There was some unusual sounds coming from brakes. Mechanics verified sounds and determined cause with no fur and rotors were functioning as expected. There was some unusual sounds coming from brakes. Mechanics verified sounds and determined cause with no further concerns. Additionally repaired a small dent on the roof causing the fin antenna to not seal properly. This was found on our recently purchased used vehicle from this dealership. Easily repaired and fixed the antenna mount. All of this at no charge. I was shocked. As they quoted, sometimes it’s just the right thing to do. They have more than earned my trust and continued business. More

It's a busy place at Walser Subaru and for my second service, I was pleased but not entirely impressed. I arrived on-time for my appointment and stood by the counter waiting for someone to call me up. T service, I was pleased but not entirely impressed. I arrived on-time for my appointment and stood by the counter waiting for someone to call me up. They were serving people before me when I initially arrived, but once all three attendants were done, I waited to be called up. About 10 minutes passed before someone greeted me and said "we will be right with you." I am a patient person so it didn't bother me but I think greeting people as soon as they walk in the door makes it less awkward and would make me feel less unsure if I was in the right place to be served! More

I was charged a high price for a design fault from Subaru to retrieve an item which fell under the seat/under the carpet. Should not have been charged due to the design fault. to retrieve an item which fell under the seat/under the carpet. Should not have been charged due to the design fault. More

Everyone is always very pleasant and polite. The entry garage is always clean. The waiting area has water and hot beverages. The entry garage is always clean. The waiting area has water and hot beverages. More

Matt was knowledgable, helpful and succinct. Thanks Matt! The car also came back clean and shiny which was a nice bonus. Thanks Matt! The car also came back clean and shiny which was a nice bonus. More

JP is awesome to work with. He is very attentive and knowledgeable. JO explains vehicle service requirements and recommendations with acute clarity. The dealership is clean and He is very attentive and knowledgeable. JO explains vehicle service requirements and recommendations with acute clarity. The dealership is clean and tidy. I love the popcorn, coffee and snacks freely available. It is always comfortable to wait for my vehicle. More