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Walser Subaru - Service Center

Burnsville, MN

4.7
822 Reviews

822 Reviews of Walser Subaru - Service Center

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May 02, 2025

Service was good, long wait to check in. While I was there I got a text from Ava about an offer on my car I replied back and no response, I texted back to get more info and no response o More

by PKARATZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Everything was great! Happy with the overall experience and customer service. Connor's communication was great! More

by larocka201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

I like that they inform me about what is going on with my vehicle and that they are friendly! More

by annernste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Katelyn Hanegin was excellent. For some reason I didn't receive the mechanic's video or notification that the car was ready online, but she came out to inform me of my car's statu More

by ANDERSS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Hanegin
April 29, 2025

The service department was great the minute I walked through the door until I left it was my first trip with my new Subaru. Everything was beyond my expectations and nothing like any other experience I More

by DJTLNBKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Calvin Pevon was outstanding in his demeanor and assistance to us in our followup visit to get to know and feel more comfortable with our new Forester Hybrid Forester purchase. He was patient and a More

by HERMO4AV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Pevon
April 28, 2025

My wife brought our new Forester hybrid in to have a trailer hitch installed, part of purchase agreement. Things went very smoothly. Sales reps courteous. More

by HERMO4AV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall
April 28, 2025

Walker has always been great however This last visit was frustrating. I have been having trouble with the sound system in my 2025 Soleterra. The tech (not the women with great customer service) told me to More

by SDHILLYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 28, 2025

Convenient online scheduling, quality service over the years we've used them, and nice facilities. More

by geders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

I was very pleased with the service. Thanks to the technician for a quick fix and Connor at the front desk for excellent customer service and professionalism. More

by larocka201
Workmanship
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor
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