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Walser Subaru - Service Center

Burnsville, MN

4.7
791 Reviews

791 Reviews of Walser Subaru - Service Center

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April 11, 2025

they did a good job and provided me with options and were accurate with repair times More

by jimnor476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Courteous. Knowledgeable. Explain everything thoroughly. Clean. Punctual.shop was clean. Waiting g area was clean More

by hllucken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau
April 10, 2025

I have had very positive experiences from buying the car to this most recent appointment with the service department. More

by dwolff08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany - Brandon in the Service Dept.
April 10, 2025

Slow and non-responsive to questions. Fluid level was indicated low, and not filled bu dealership even though stated they did. More

by molson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

They did a great job and very quick. I look forward to future service appointments. More

by rcmtnhigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

They are surprised to see me because originally they told me I could not get my car worked on there also I do not believe my car is fixed not sure what the issue is they said they replaced all the motor moun More

by danjulie85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

On line appointment works great. Service personnel are always friendly, attentive and helpful. They are knowledgeable about your model and provide good guidance. The checklist is a g More

by rbrookslmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
April 08, 2025

The service experience was solid. However, I've recently come from Walser Honda and their video and review of the report was a little more thorough. I like knowing what is coming u More

by Penny222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I worked only with the service department for this visit. They very professional, courteous, and efficient -- without being at all rude. The text reminders (confirming the visit) were greatly appreciated. Th More

by petersemi59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitham
April 04, 2025

This is the first dealership I trust to service my vehicle. Been there since I bought the car, and they understand what my concerns are and always do a great job. They don't try to upsell me, and us More

by ANDREW.PAULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
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