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Walser Subaru - Service Center

Burnsville, MN

4.7
797 Reviews

797 Reviews of Walser Subaru - Service Center

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January 20, 2024

The service team was excellent. I trusted what they had to say and suggest to me, and never felt like they were trying to upsell anything. Neil K was especially helpful. More

by K_BUCHBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Knudsen
January 19, 2024

Friendly. Organized. Good communications. Pleasant place to wait Quick thorough service felt very confident with them More

by JANETMCGRATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie
January 18, 2024

Staff kept me clearly informed on the status of my vehicle and were very friendly with their communication. They were busy but were able to get my car in and out in a reasonable time. More

by lplatzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Attention to customer needs. Good waiting area. Friendly service staff. The staff seemed a bit stressed with lots of customers waiting. More

by DALGAARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only female attendant.
January 16, 2024

The several times I've had to seek assistance I was professionally, courteously and ably assisted by Beau Whitham. Also, Alex, a repair tech, was extremely helpful during a recent service appointment. More

by CHARLES G. ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitham, Alex the repair technician - five stars to both!
January 15, 2024

The service team is outstanding and JP is both professional, courteous and treats the experience with concern for the customer and threir vehicle. Highest praise! More

by ACVUKOVICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
January 15, 2024

the service was great but even with a 10% coupon it still was over $90 dollars for an oil change. More

by DMENACE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Fast, Friendly Service can count on every time. Great communication, no surprise charges. Honest recommendations More

by JANEL.MORTON.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2024

This was the easiest and smoothest interaction i’ve ever had at a dealership! Katie was so friendly and genuine and made the whole experience such a pleasantry. No hassle with the rental or anything. highly More

by JOURNEE.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate
January 14, 2024

I received an electronic prompt to purchase a new filter before seeing the video of the services performed. I would have liked to see the condition of the air filter before making a decision to purchase a n More

by CCFOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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