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Walser Subaru - Service Center

Burnsville, MN

4.6
954 Reviews

954 Reviews of Walser Subaru - Service Center

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July 03, 2025

Our service man was polite and took an extra look to make sure the part was available . He gave us a loaner so that we could get a meal. All was great because we drove up from Mankato. will be there again i More

by mclaughlindennis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Whitman
July 02, 2025

My service manager, Jean Moua, was incredibly engaged, honest, well spoken, and abundantly hospitable! He clearly indicated the present and upcoming work needed on my Crosstrek. Jean is an exceptional r More

by roses0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Moua
July 01, 2025

The service was good and the employees were helpful. They were understanding when I had to change my appointment twice. More

by richsprangers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Antes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

JP does an awesome job. He's been my service manager for several appointments and I really appreciate his dedication, thouroughnes, and commitment to excellence in customer More

by UNEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Moua
June 30, 2025

The service was good and the service advisor was outstanding. He went through the details of this visit and also outlined what would be part of my next service visit. More

by ROB.OSTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Moua
June 30, 2025

I needed a new battery. They got me right in without an appointment! The wait time was about 90 minutes. More

by hanscom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop
June 30, 2025

The service dept. did a good job. The point of sale person kept me updated and I enjoyed the mechanics video. More

by mknglo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
June 30, 2025

Matthew Fox was very informative and helpful with my questions regarding my tire and the repair I might need. More

by kandy957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Fox
June 27, 2025

Work was performed in the amount of time quoted to me when I arrived. More expensive than I was anticipating, but I believe everything was done. Do you still wash the car after service? I don't believe More

by JCSHAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Katelyn Henagin is absolutely amazing. She explained everything in detail and treated me extremely well. This is, by far, the best experience I've ever had at a dealership or mechanic. More

by drewbogenrief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Henagin
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