Walser Subaru - Service Center

You should include a MAYBE recommendation instead of just YES or NO. I do not use Subaru Service Centers because you OVERBOOK appointments. Your time isn't more important than mine. When I go to a lo YES or NO. I do not use Subaru Service Centers because you OVERBOOK appointments. Your time isn't more important than mine. When I go to a local service guy if my appointment is at 10am, I get in at 10am and out when he/she is done. Waiting almost two hours for someone to look at the current software rev and then upgrade it is unacceptable. More

Brandon was very personable and did a great job explaining the service my car received. The service was fast and great! Thank you! explaining the service my car received. The service was fast and great! Thank you! More

The Walser staff at Burnsville are very friendly and professional. I have dealt with sales personnel, receptionist at the entry, and maintenance staff, all have been wonderful. professional. I have dealt with sales personnel, receptionist at the entry, and maintenance staff, all have been wonderful. More

Phenomenal service from the technicians at Walser Subaru. Katelyn took the time to explain in layman's terms what was being performed on my vehicle, the options I had for suggested service, and timeline if I Katelyn took the time to explain in layman's terms what was being performed on my vehicle, the options I had for suggested service, and timeline if I put off certain suggested repairs/work. The communication and tools utilized by Walser Subaru's service center proved to be extremely helpful as well - especially the video service from the technician (Robbie) showing the progress of the work on my vehicle and issues that may need to be addressed down the line. More

I appreciated having a quiet space in which to use my computer. Thank you very much. computer. Thank you very much. More

Terrific customer service from the service center folks. Kate was great from the get go, and followed up on service to make sure that we could fix the issue my car had. All around 11/10 experience. Kate was great from the get go, and followed up on service to make sure that we could fix the issue my car had. All around 11/10 experience. More

Katelyn is a superstar! She is such a pleasure to work with. She is thorough and does a great job explaining things. I want to schedule all of my service appointments when s She is such a pleasure to work with. She is thorough and does a great job explaining things. I want to schedule all of my service appointments when she is working. More

I hope I have Katelyn as my service advisor every time. What a fantastic job of navigating me through the process, and I learned a lot about how my car works! What a fantastic job of navigating me through the process, and I learned a lot about how my car works! More

Conner was very nice and knowledgeable on what I needed for my 30,000 mile check up service and what was recommended to do coming up with replacing the tires. for my 30,000 mile check up service and what was recommended to do coming up with replacing the tires. More

Service was on time, polite, pleasant, and quick. Unfortunately the part was promised in under a week but is now going to take months with no clarity on when it will be available. Unfortunately the part was promised in under a week but is now going to take months with no clarity on when it will be available. More