Walser Toyota - Service Center

Friendly and reliable service. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. More

I was taken very good care by my service advisor, Thomas. He was kind and very considerate. He kept me informed about what they were doing. Thomas. He was kind and very considerate. He kept me informed about what they were doing. More

Love the video! Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. More

Organized well for check-in. Text links to sign for recommendations and check out do not work. Text Link to complete survey does not work. Text links to sign for recommendations and check out do not work. Text Link to complete survey does not work. More

Guys we're great with the exception of a bogus KBB offer for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! for my vehicle! That wasn't the service departments fault. I truly appreciate their friendliness and professionalism! More

My service advisor was kind and that was the only good experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took experience. I arrived at 7:45 for my appointment which started with a standard oil change and turned into an entirely different experience that took almost 6 hours. I had a slight rattle coming from under my vehicle which the service department told me they could fix and did not and I was charged $120 for the same problem to continue to exist. I'm extremely disappointed in this level of customer service and I will not be bringing my vehicle back for any type of service maintenance Once I am done with my oil change package 0/10 do not recommend. More

Mike A. is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment bo is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment booking AI system. It’s impersonal and asked me if I wanted to “schedule an appointment” when in fact, my appointment date and time had ALREADY been scheduled a month in advance. “Newer” isn’t always “better” when it comes to AI communication. And thank goodness you have Service Advisors because, God forbid I could actually talk to a mechanic, I mean “technician”. More

Despite having made my appointment days in advance & dropping my car at 10:20am, my car still had to stay over night. I was informed of this never. I had to call after not hearing anything nearly 4 hour dropping my car at 10:20am, my car still had to stay over night. I was informed of this never. I had to call after not hearing anything nearly 4 hours after I dropped my car. Then I got charged to refill my AC for test that was completely unnecessary because the compressor was dead. So I was charged $250 for nothing. The compressor could have been tested. I've talked to other mechanics and this is a fact. It isn't the first time I've received terrible service with zero communication and had the feeling I was being over or wrongfully charged, but it will be the last as I won't be back. Both my last two vehicle's were purchased at Walser and maintained there over 20 plus years, but that's done. More

I had to wait 4 hours in the waiting area to get a simple oil and fluid change I was told it takes 1 1/2 - 2 hours to do the actual work. Why 4 hours on a scheduled simple service? oil and fluid change I was told it takes 1 1/2 - 2 hours to do the actual work. Why 4 hours on a scheduled simple service? More

I have been a customer at Walser for twenty three years. I have had great experience with your service.In particular the last time working with Emily she was most helpful and took care of all my issues.. I I have had great experience with your service.In particular the last time working with Emily she was most helpful and took care of all my issues.. I would like to work with her in the future.Thank you,Mike More