2,031 Reviews of Walser Toyota - Service Center
Salesman was knowledgeable and professional as well as good natured. The manager was frustrated when he had to process paperwork for my lease return vehicle for warranty work that was covered under a Wals good natured. The manager was frustrated when he had to process paperwork for my lease return vehicle for warranty work that was covered under a Walser additionally paid plan for 2 scratched windows. Strongly said that no discounts would be given for a return customer since the company had to absorb the repairs- eventhough the insurance policy was paid for. More
A lot of great support from the moment I arrived. The staff and supervisors answered all my questions and it felt very clean and effortless (in a good way) The staff and supervisors answered all my questions and it felt very clean and effortless (in a good way) More
Excellent and professional, finished the job sooner than expected and even paid for transportation to and from the dealership so I wouldn’t have to wait at the service center expected and even paid for transportation to and from the dealership so I wouldn’t have to wait at the service center More
My experience buying my new car was handled very efficiently,with no unexpected issues. I feel I have the whole dealership willing to help with any questions I may have in the coming weeks efficiently,with no unexpected issues. I feel I have the whole dealership willing to help with any questions I may have in the coming weeks More
Was only having the rear brakes replaced as I didn't want to wait over 2 1/2 hours. the service advisor said they could do both front and back in 3 hours. They did it in 2 hours and 50 minutes. to wait over 2 1/2 hours. the service advisor said they could do both front and back in 3 hours. They did it in 2 hours and 50 minutes. More
Very nice facility and the staff at the desk is good. The waiting room is comfortable and there is coffee and water for the customers. The bathroom is also very nice. I was told via text that the tec The waiting room is comfortable and there is coffee and water for the customers. The bathroom is also very nice. I was told via text that the technician would send me a video of the safety inspection but I never got it. I was also misinformed about the car being washed after the service, it never happened. More
Mike was wonderful. I had several questions, and he made sure they all were answered. Most important to me, I offered to wait to get the answers, and he patiently sought I had several questions, and he made sure they all were answered. Most important to me, I offered to wait to get the answers, and he patiently sought the information that was important to me, even though it took time. I can’t tell you how much this increased my trust in the service I was being provided - and how much it made me feel good about coming back to Walser Toyota. I had a wonderful experience. Thank you! More