Walser Toyota - Service Center

Thorough vehicle inspection and oil change while i waited. Beautiful new dealership and waiting area. Love the tiles of the iconic FJ40 LandCruiser. waited. Beautiful new dealership and waiting area. Love the tiles of the iconic FJ40 LandCruiser. More

An alignment was recommended When I came in for an oil change and tire rotation, and it took over an hour longer than the time estimated. I was the first appointment in, so there’s no way it could’ve been change and tire rotation, and it took over an hour longer than the time estimated. I was the first appointment in, so there’s no way it could’ve been backed up. I had to cancel a meeting due to the fact I could not get there. More

Service was completed on time and was very well done. Kept updated on the work being done. Kept updated on the work being done. More

The service department is amazing. They share the concerns and respect what I can or want to get done. Great video to show what is really happening. Excellent in every way. They share the concerns and respect what I can or want to get done. Great video to show what is really happening. Excellent in every way. More

Would have given you five stars but realized that I didn’t get my usual underside video of my car. Impressed with the new store. The waiting area was very nicely done. didn’t get my usual underside video of my car. Impressed with the new store. The waiting area was very nicely done. More

I was Impressed with Brenden Stroot as he made me feel welcome the Monday morning when I arrived without an appointment due to my vehicle having starting issues. He was very kind to help me get to work & welcome the Monday morning when I arrived without an appointment due to my vehicle having starting issues. He was very kind to help me get to work & also was patient when I had difficulty getting back to dealership at the end of the day. I was pleased with the outcome of my visit. More

Took a while, wish there had been a better time estimate. Overview of what was needed was good. Overview of what was needed was good. More

All staff I encountered were competent, courteous, and very helpful. Leaving the Prius overnight, I was grateful for Lyft assistance. New facility is beautiful. I miss the usual carwash. very helpful. Leaving the Prius overnight, I was grateful for Lyft assistance. New facility is beautiful. I miss the usual carwash. More

This was our first visit to Walser’s new facility - very impressive! One thing that didn’t change was the quality of the service. In and out in an hour with free popcorn to boot! impressive! One thing that didn’t change was the quality of the service. In and out in an hour with free popcorn to boot! More

Responsiveness was lacking during this last service encounter. We had to call ourselves to get answers encounter. We had to call ourselves to get answers More