Walser Toyota - Service Center

I had exceptional customer service, beautiful new building and we are always very happy with the service. Thank you all! building and we are always very happy with the service. Thank you all! More

Nice facility and very excellent service and Professional knowledge regarding servicing Toyota vehicles. Good service writers. Professional knowledge regarding servicing Toyota vehicles. Good service writers. More

Beautiful, clean and spacious dealership showroom and open workspace for completing paperwork. Very attentive and respectful team with friendly and experienced sales manager overlooking everyone. Overa open workspace for completing paperwork. Very attentive and respectful team with friendly and experienced sales manager overlooking everyone. Overall, very good experience buying a new car at Walser Toyota. I would return for another new car purchase. More

The service and service rep we had were 5 stars. However, when it was time to pick up the car 2 things happened. First, I was waiting for my service rep to finish with another customer. While wai However, when it was time to pick up the car 2 things happened. First, I was waiting for my service rep to finish with another customer. While waiting 3 other reps asked if they could help me. I said the other rep had my paperwork. Each said ok and went back to work. Why didn't they just go get the paper work and check me out? Second, after I was checked out by the rep, it took a very long time to get my car. Like 15 minutes! I was surprised by this wait and then a little irritated when I saw my car going thru the car wash before it got to me. The rep had asked when i checked in if I wanted a car wash, I said yes. I didn't expect to wait at pick up for this to be done. I expected it to be washed while being serviced so I didn't have to wait additional 15 minutes to get my car. I've marked service time as average because it took 1:15 minutes to rotate my tires and then an additional 1:45 to reprogram my new key that I had to wait for after purchasing my new car. More

Setting up an appointment was problematic. Auto service was good. Once I was at the dealership. Auto service was good. Once I was at the dealership. More

I didn't receive either the video of the leak I was told about nor the multipoint sheet. Everyone was professional and nice. Fast service, short wait. about nor the multipoint sheet. Everyone was professional and nice. Fast service, short wait. More

The service was fast, cheerful, and helpful. The did extra service, the license plate was lose and they screwed it in The did extra service, the license plate was lose and they screwed it in More

Waited four hours to have my compass and multimedia console to get checked and fixed. After four hour, it still the same ( not working). console to get checked and fixed. After four hour, it still the same ( not working). More

They did an excellent job on my oil change and maintenance and let me know that I needed brakes in the near future so I could plan. Thank you! maintenance and let me know that I needed brakes in the near future so I could plan. Thank you! More

Everything went just fine. Actual costs came in lower than estimate. Love the new facility! The service attendant’s name should appear in the invoice Actual costs came in lower than estimate. Love the new facility! The service attendant’s name should appear in the invoice More