Walser Toyota - Service Center

The service was fast, cheerful, and helpful. The did extra service, the license plate was lose and they screwed it in The did extra service, the license plate was lose and they screwed it in More

Waited four hours to have my compass and multimedia console to get checked and fixed. After four hour, it still the same ( not working). console to get checked and fixed. After four hour, it still the same ( not working). More

They did an excellent job on my oil change and maintenance and let me know that I needed brakes in the near future so I could plan. Thank you! maintenance and let me know that I needed brakes in the near future so I could plan. Thank you! More

Everything went just fine. Actual costs came in lower than estimate. Love the new facility! The service attendant’s name should appear in the invoice Actual costs came in lower than estimate. Love the new facility! The service attendant’s name should appear in the invoice More

Excellent service. I appreciate the thorough care for my GR Corolla on my 20k service visit. I appreciate the thorough care for my GR Corolla on my 20k service visit. More

Everyone was very helpful. They did a good job explaining everything. Also everyone was very nice They did a good job explaining everything. Also everyone was very nice More

I had to wait at least 10 minutes before someone came to assist me. My vehicle was the only vehicle to in the entrance for service. Once the 10,000 mile service was complete, the service rep went to assist assist me. My vehicle was the only vehicle to in the entrance for service. Once the 10,000 mile service was complete, the service rep went to assist another couple while I waited at my vehicle. When I asked for a printout of the work done, he said it would take a little time or he could mail it to me. He never sent anything. This also happened when our other vehicle was serviced at Walser. Service rep customer service was very disappointing. More

Welcoming. Timely. No one was able to help with the dash and electronic display issues. Timely. No one was able to help with the dash and electronic display issues. More

The rep said it would take 1. 25 hours for the appointment but it ended up taking 2.5 hours, including a full hour after the diagnosis video was texted to me and after the rep said 25 hours for the appointment but it ended up taking 2.5 hours, including a full hour after the diagnosis video was texted to me and after the rep said it would take 10 minutes to do the service after I said to go ahead with the recommended service. I finally just decided to stand by his desk because I needed to leave, and he eventually had to walk back to the mechanic to have him release the record since he couldn't check me out if the mechanic had it open. He also wasn't able to resolve the wheel noise that I came in about without a $190 diagnostic which seems incredibly overpriced. More

Tom Kennedy provided us excellent service and we are very happy with our new car. happy with our new car. More