Walser Toyota - Service Center

I have worked with Michael the last few times I have brought my car for service. He has always been attentive to what I say and helpful explaining what is needed. brought my car for service. He has always been attentive to what I say and helpful explaining what is needed. More

Poor customer service. We went to bring our car in for a recall and were told they couldn’t fix it until we get an official statement. We asked about the other recall and We went to bring our car in for a recall and were told they couldn’t fix it until we get an official statement. We asked about the other recall and we were told they don’t have diagnostic techs that can look at cars after 5:00. Our appointment was scheduled online and we were there at 5:00. If this is the case, someone should’ve scrubbed the schedule ahead of time and called us before we came in to let us know we couldn’t have anything done today. It would’ve saved 2 hours of drive time in heavy traffic and saved on gas money. Thanks for nothing! I’m giving one star for the nice professional service guy that talked to us. More

2 hour wait. Didn't fix tire pressure. Forgot to wash car. Explicitly requested tire pressure to be addressed. Didn't fix tire pressure. Forgot to wash car. Explicitly requested tire pressure to be addressed. More

Excellent, timely, courteous, effective, efficient service. On time, reasonable time for service, clear expectations, questions answered. service. On time, reasonable time for service, clear expectations, questions answered. More

Very fast reliable service . Would be nice if they would vacuum the car when they wash it. Would be nice if they would vacuum the car when they wash it. More

Always great service--new building is superb! I loved the free cinnamon roll and coffee and water. I loved the free cinnamon roll and coffee and water. More

The guy I picked my car up from was nice. But after paying almost $1100 the problem isn’t fixed. And now I need to spend a day off hanging out at the dealership for it to get repaired. But after paying almost $1100 the problem isn’t fixed. And now I need to spend a day off hanging out at the dealership for it to get repaired. More

Been coming here for 3 years now to service my 2020 Highlander. However, this time the "Maintenance Required soon" pop up message was still active AFTER the service. The technician did not re-set it.. Highlander. However, this time the "Maintenance Required soon" pop up message was still active AFTER the service. The technician did not re-set it.. More

Excellent service. Booked last minute on a Saturday and got last appt. Got new 12 volt battery and on my way to the family reunion. A quick fix. Great experience. Mike Booked last minute on a Saturday and got last appt. Got new 12 volt battery and on my way to the family reunion. A quick fix. Great experience. Mike gave me an estimate and it was right on - and not more expensive than where I called elsewhere either. More

Because of construction adjacent to the parking lot it can be confusing to navigate. Guest relations were fine. Problem I came in for was not solved and a new problem was uncovered. A long term issuance w can be confusing to navigate. Guest relations were fine. Problem I came in for was not solved and a new problem was uncovered. A long term issuance was finally solved 5 months late. More