Walser Toyota - Service Center

Went in for routine service. Got an appointment the same day. During the servicing, I got text messages with status and a linked to a video of the inspection. - I wanted to Got an appointment the same day. During the servicing, I got text messages with status and a linked to a video of the inspection. - I wanted to make sure that someone who knows the car is checking on the fluids, pads, etc. Since the dealership requires *you* to call out which service items to do, be sure to include a Multipoint Inspection. I added other services recommended by the app (which made sense and were expected). - Checkin/out was efficient. - I liked the video recording of the inspection and the report given. Will be servicing at Walser again next time. More

Your new facility was impressive and beautiful. Wait time was short and happy with my results. Wait time was short and happy with my results. More

I waited 4 hours. In the mean time they lost my key and my wife had to bring a spare. Then they did ot have a blank so I had to come back the next day to get a new key In the mean time they lost my key and my wife had to bring a spare. Then they did ot have a blank so I had to come back the next day to get a new key made which took another hour. More

Maryan was okay. Till actual pick up. I was told to wait Adam Finished job. Till actual pick up. I was told to wait Adam Finished job. More

The service was very fast! Employees were very friendly and professional. The waiting area was comfortable Employees were very friendly and professional. The waiting area was comfortable More

actually, all service and personnel were great, but the music was too loud in the waiting area. music was too loud in the waiting area. More

Wa was great to work with and the buying process was smooth. Tried to order floor mats but after 3 calls to see where they were, I gave up and ordered them online. I have also still not been able t smooth. Tried to order floor mats but after 3 calls to see where they were, I gave up and ordered them online. I have also still not been able to register with Toyota connect. This is why I have a 4 and not a 5. More

Work done on time. Communicated and kept me informed. Therefore, took good care of me. Communicated and kept me informed. Therefore, took good care of me. More

I arrived on time for my appointment. I had to ask to be served. They served others that arrived after me. No courtesy given or explanation other than being told we are busy. Service summ I had to ask to be served. They served others that arrived after me. No courtesy given or explanation other than being told we are busy. Service summary indicated fluids were topped up but it wasn’t. Disappointed! More

Very disappointed with low-quality and incorrect tires that Walser Toyota installed on my vehicle. Just had to replace them all (again) in under 18 months. that Walser Toyota installed on my vehicle. Just had to replace them all (again) in under 18 months. More