1,926 Reviews of Walser Toyota - Service Center
Communication and over all attitude from the dealership as a whole was poor. I was treated almost as an inconvenience taking my truck to be serviced here as a whole was poor. I was treated almost as an inconvenience taking my truck to be serviced here More
Came for recall fix, dealer Ubered me home due to internet glitches. Called hours later to get an update. Phone number taken but no one called back. Poor communication. Dreadful waiting area. Wasted internet glitches. Called hours later to get an update. Phone number taken but no one called back. Poor communication. Dreadful waiting area. Wasted an entire day. More
Its was a mixed bag, started out rough, my salesperson Dante was not responding to my requests for service, spent 10 days waiting. Finally spoke to Shari and she connected me with Mike who provided great Dante was not responding to my requests for service, spent 10 days waiting. Finally spoke to Shari and she connected me with Mike who provided great service. More
Kela was awesome. Very knowledgeable. Great experience He explained everything very well and I left feeling comfortable with my purchase Very knowledgeable. Great experience He explained everything very well and I left feeling comfortable with my purchase More
I had a very complicated situation for a relatively straight forward repair. I needed new spark plugs on a 2014 FJ Cruiser. I had 3 different appointments in order to get this done. The original plugs straight forward repair. I needed new spark plugs on a 2014 FJ Cruiser. I had 3 different appointments in order to get this done. The original plugs were still in after 10 years. I worked with Michael C Alovera on the 2 most important visits. He was (and I'm pretty sure still is) an outstanding young man/employee. I would want (if I had a choice) to always have Michael on any upcoming visits. I know this won't work, but you should know my preference as it speaks volumes for the resulting experience I had. THANK YOU MICHAEL!!!! More
Walser Toyota always takes great care of us! We just happened to be coming to the Twin Cities on short notice and needed our vehicle serviced. They were able to get us in for service which was We just happened to be coming to the Twin Cities on short notice and needed our vehicle serviced. They were able to get us in for service which was greatly appreciated. Service at dealership always excellent! More