Walser Toyota - Service Center

I've been a Walser Toyota customer since 2008 & this experience was the first less than stellar service I've experienced. There was a lack of status updates on my vehicle and it took almost an hour long experience was the first less than stellar service I've experienced. There was a lack of status updates on my vehicle and it took almost an hour longer to finish than the estimated time I was quoted at drop off. While the service staff was apologetic, it doesn't change the fact I had to adjust the rest of my plans for the day. More

They work is faster in the very neat The customer service is very respectful and kind service is very respectful and kind More

Very nice environment but it took about 1. 5 hours for an oil change which it too long. Service tech was waiting for quotes on some suggested future repairs which could have been handled in an 5 hours for an oil change which it too long. Service tech was waiting for quotes on some suggested future repairs which could have been handled in an email. More

It used to be way better. The time taken is longer. Communication could be better. It's more expensive. The time taken is longer. Communication could be better. It's more expensive. More

Excellent customer service and they are cooperative to get insurance and credit availability too.i like it get insurance and credit availability too.i like it More

In prior visits I had an unhelpful service member, but this time multiple people were helpful and kind even if they were not assigned to me. this time multiple people were helpful and kind even if they were not assigned to me. More

Toyota service has always been exceptional I have a 16-year-old Prius and would not take it anywhere else. I think that having it serviced regularly by Walser will preserve its resale value and/or mak 16-year-old Prius and would not take it anywhere else. I think that having it serviced regularly by Walser will preserve its resale value and/or make sure that I can drive it by a few more years. More

My Oil Change was done wrong and I had to return to have them redo it. them redo it. More

Great prompt service. Knowledgeable staff. Vehicle was serviced right the first time and done when promised. Knowledgeable staff. Vehicle was serviced right the first time and done when promised. More

It took over a month to get my car fixed. The communication was terrible and many times I did not receive a call or text back. When I picked up the car the paperwork was incorrect and I had t The communication was terrible and many times I did not receive a call or text back. When I picked up the car the paperwork was incorrect and I had to ask to make sure the warranty information was changed. Honestly, I had such a bad experience I would never purchase a car with Walser again and I would never recommend their services. More