Walser Toyota - Service Center

As always, service was professional and prompt. Also, they gave me a heads up on future needs. Also, they gave me a heads up on future needs. More

Waited for hours and ended up seeing my car parked out front. I was never notified that it was done. I now also have a broken seat clip. front. I was never notified that it was done. I now also have a broken seat clip. More

I had several services done and waited for Advisor to call all afternoon. I showed up and was told the car was just done. The next day, the car made a lot of noises. I was worried about driving the car b call all afternoon. I showed up and was told the car was just done. The next day, the car made a lot of noises. I was worried about driving the car back to the dealership and was not given any safe options to do so (dealership wouldn’t tow the vehicle, etc). When got to the dealership at 10am, was told I would get a call at 1pm. I arrived at 12:30 and Advisor was not there so I waited until 1:15 only to be told he had left and passed along to someone else. The issue was due to a bolt not screwed in tightly. I didn’t get an apology and the person said, “good news, we aren’t charging you for the services.” Because the car wasn’t repaired correctly, I spent my entire day waiting on the car and got horrible service. More

Everything was fine. Wait time was fairly short, all items were checked and okay. Michael Aloevera reviewed the completed work with me. Wait time was fairly short, all items were checked and okay. Michael Aloevera reviewed the completed work with me. More

ASK QUESTIONS! Complete waste of time. We need 1 of 2 techs that could handle our issue and both were on vacation (ie not a last minute "out sick" situation) at the Complete waste of time. We need 1 of 2 techs that could handle our issue and both were on vacation (ie not a last minute "out sick" situation) at the time they scheduled us, after already rescheduling us specifically for the tech issue we were having. So I took a half vacation day to get a tire rotation that could have waited. I am not happy. More

It was a simple process of walking in and being brought to a representative. Wes was easy going and comfortable to work with. He was low pressure and worked hard to accommodate my requests. Very pleased. to a representative. Wes was easy going and comfortable to work with. He was low pressure and worked hard to accommodate my requests. Very pleased. More

Excellent customer service. I appreciate your service . Thank you very much for the quick service I appreciate your service . Thank you very much for the quick service More

Friendly and knowledgeable service staff. Car was was inspected and delivered on time. Car was washed as well. Thank you for asking! Car was was inspected and delivered on time. Car was washed as well. Thank you for asking! More

THE SERVICE WAS WHAT I EPECTED, FRIENDLY, PROFESSIONAL AND PROMPT. NA NA NA NA NA AND PROMPT. NA NA NA NA NA More

Very efficient. I got there 30 minutes early, and they started on my car right away. Kept me informed of what they were doing every step they did. I got there 30 minutes early, and they started on my car right away. Kept me informed of what they were doing every step they did. More