Walser Toyota - Service Center

Did install running boards correctly and refused to fix it. Argued with me and I had to get manager involved. Manager sort of fixed it and I had to take to a different mechanic to fix it completely which c it. Argued with me and I had to get manager involved. Manager sort of fixed it and I had to take to a different mechanic to fix it completely which costed me extra money and time More

Prompt and knowledgeable service. Friendly and kept me apprised of how long it would take. Friendly and kept me apprised of how long it would take. More

Took way longer than promised. Their phones were down and they couldn’t figure an alternate communication method like using their personal cell phones. Their phones were down and they couldn’t figure an alternate communication method like using their personal cell phones. More

Everything was great. No unexpected things popped up that would cost me more money then I expected. No unexpected things popped up that would cost me more money then I expected. More

Friendly personnel, service was completed within an hour. Appreciate the cleanliness of the entire area of the facility. Appreciate the cleanliness of the entire area of the facility. More

They gave us a loaner since we couldn’t take our vehicle home the same day we bought it. Bummer but wanted the issue corrected. What was supposed to be a 5 day or so delay turned into a 12 day endeavor. The home the same day we bought it. Bummer but wanted the issue corrected. What was supposed to be a 5 day or so delay turned into a 12 day endeavor. They did agree to get it detailed since there was a delay and it turned out great. The gentleman that delivered our vehicle (over 120 miles one way!) is a wonderful human. Thanks Walser. We hope this vehicle will last us for many years but when our other vehicle is ready for an upgrade, we will definitely look you up. Cheers! More

The service - oil change and tire rotation went well, the recommended 30.000 mile rear work was good. The recall work went well. The computers were down for several days and I was not able to pick up the c recommended 30.000 mile rear work was good. The recall work went well. The computers were down for several days and I was not able to pick up the car. It was great to have a loaner car. Michael was great in keeping me informed More

They did a great job repairing the tranny but seriously question if the oil was changed question if the oil was changed More

Always good service. My service tech was hurried but polite and professional under pressure. Service rates are fair though they have risen over the last few years. I'll c My service tech was hurried but polite and professional under pressure. Service rates are fair though they have risen over the last few years. I'll continue to have my service done at Walser until the labor rates become untenable. More

Service was fast and my truck drove better afterwards. Was quoted 1.5 to 2 hours and was out of there in 1 hour. Was quoted 1.5 to 2 hours and was out of there in 1 hour. More