Walser Toyota - Service Center

Communication this time around wasn't ideal. I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did I had to contact and call them to get an update at one point. And I did not get the price estimation of the additional services recommended but I did say to go ahead with them anyway. More

We did not receive a second key fob with our purchase. We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday We were told we had to contact Toyota to get a case number. We did this and made the appointment for that key fob that I was told would arrive Monday. The part was not there and after one hour had to reschedule for Wednesday. Initially I was told by the service center that I would have to pay for the second fob but then the service manager relented and chose to cover the cost. More

Quick, friendly, easy, quick, friendly, easy, fast fast fast fast fast fast fast and freindly. fast fast fast fast fast and freindly. More

My visit was only for a 30k mile oil change. When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information o When i decided not to purchase the bulk oil change package I was treated very "cold". When I picked up my car and paid I was given no information on what was done with my repair. They ended up finding a leak in my rear strut, but I was not told what was done to repair the issue that was under warranty. I will most likely take my car to another location for oil changes in the future. More

Service Friendly and explained options for upcoming maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you maintenance. Building clean well maintained , . I believe they do good work and video is helpful. Thank you More

Service excellent, as usual. .. customer here for 28 years, when I purchased my first Land Cruiser from them when they were still in central Bloomington on Hwy 35W and Hwy 494. M .. customer here for 28 years, when I purchased my first Land Cruiser from them when they were still in central Bloomington on Hwy 35W and Hwy 494. My antenna was broken off in the carwash, but service immediately agreed to replace it at no charge... no haggling. More

It was my first visit for car service. The service was really good and quick. The service was really good and quick. More

Didn't get my video this time. Otherwise everything good. Drake was very professional and communicated well. Otherwise everything good. Drake was very professional and communicated well. More

I waited for almost 3 hours for a recall check and a oil change!!!!! Hopefully next time it will be better. change!!!!! Hopefully next time it will be better. More

Everything was super easy after going to several other dealerships I will definitely be going back to this one. dealerships I will definitely be going back to this one. More