Walser Toyota - Service Center

Staff always courteous and without upselling most of the time. Spartan waiting are, but sufficient. time. Spartan waiting are, but sufficient. More

Would have preferred additional service costs disclosed when I was told the cost. Not a big deal but shop supplies and additional service fees for a simple additional smart key are pretty ridiculous given when I was told the cost. Not a big deal but shop supplies and additional service fees for a simple additional smart key are pretty ridiculous given the real labor requirement. More

After avoiding dealerships for years, having an older vehicle, I decided to take my vehicle to Walser Toyota because of issues that weren't being resolved at other garages. Seem's they have resolved my o vehicle, I decided to take my vehicle to Walser Toyota because of issues that weren't being resolved at other garages. Seem's they have resolved my oil leak issue for about how much I've spent spinning my wheels at other garages! Thanks! More

Very efficient and friendly service provided by your staff. Definitely will be a repeat customer as my car needs service. staff. Definitely will be a repeat customer as my car needs service. More

Nice clean waiting area, we were informed of the progress of our service several times. of our service several times. More

Fast, reliable service. They do a whole Vehicle inspection and let you know of what should be done soon. They do a whole Vehicle inspection and let you know of what should be done soon. More

They have appointments available on a shorter time frame than most other dealers. Friendly service and other than issues with your tire pressure (they tend to put the same tire pressure in all tires. Front than most other dealers. Friendly service and other than issues with your tire pressure (they tend to put the same tire pressure in all tires. Front are suppose to be 36 and back 35) other than that they do good work. More

They provide easy appointment set up, courteous and professional service, and thorough communications. Thank you! professional service, and thorough communications. Thank you! More

Felt cheated on the labor. I dropped the car at the dealer on May 2nd at 3 pm. Got a call 9.22 Am on March 3rd that the car was ready. They charged me 16.1 hours of labor. Just I dropped the car at the dealer on May 2nd at 3 pm. Got a call 9.22 Am on March 3rd that the car was ready. They charged me 16.1 hours of labor. Just the math does not add up. I did raise my concern with the manager but he said it is not the actual hours worked that is charged but a estimated time spent is charged. I am bringing this issue to consumer protection agency. I have used Walser Toyota for last 11 years and never paid attention to how ai am being charged. The labor hour were so much and time spend on it was not reconciling. I would like to talk to the SOME ONE HIGHER UP. Regards Rekha More

My service advisor was professional and very thorough. Communication about the service process was excellent. I really appreciate the video by the service tech showing how the vehicle looks underneath. Th Communication about the service process was excellent. I really appreciate the video by the service tech showing how the vehicle looks underneath. This dealership and their service department are the best in my opinion. I have used them for about 20 years and have never been disappointed. I highly recommended their services. More