Walser Toyota - Service Center

Walser has always been a great place to deal with. Carmen was awesome! Great place! Carmen was awesome! Great place! More

Top notch service experience all around. Service department runs like a well oiled machine. Thank You Walser service team. Service department runs like a well oiled machine. Thank You Walser service team. More

Super happy with service and the adviser Dan bro man was top notch, great customer service!! top notch, great customer service!! More

I was in the dealership about a month ago and asked a service writer to make a note that when I came in next time that I needed a key as per one of the programs I signed up for when I bought my truck. Th service writer to make a note that when I came in next time that I needed a key as per one of the programs I signed up for when I bought my truck. There was no note, the person who checked me in didn’t know what I was talking about and then found it. He also noticed I had prepaid for my oil changes. Also when I scheduled the oil change no one told me that Toyota recommends the front and rear differentials be serviced at 30,000 miles. I was informed of the of the cost and the time it would take. I would have scheduled the service for another day had I known it was going to take an extra 2.5 hours. Also when I was notified my truck was done the service person was not at his desk and someone else wasn’t sure where my keys were located. Then 2 hours after I got home I got a text that here is the link to see the status of my vehicle. I was less than impressed. The day before my appointment I was sent an email asking if you could make an offer on my truck. I responded to the email that I was not at all interested in an offer and please don’t contact me again. The as I was sitting and waiting for my vehicle to be done I was text asking if you can make an offer. Your tech doesn’t seem to be working very well. And 2.5 hours for an oil change and tire rotation seems excessive on time. I could have went to another shop and had the service done in a much shorter time. If I hadn’t prepaid for the oil changes I most likely would have the service work done elsewhere More

I was pleased with service and the video reviewing what was checked and the results. However I did request some reset my clock which I had to request again upon picking up my car. was checked and the results. However I did request some reset my clock which I had to request again upon picking up my car. More

Always courteous and punctual with the service. The waiting area is comfortable and relaxing. Great ream. The waiting area is comfortable and relaxing. Great ream. More

Good customer service friendly my bank say no for my car loan but walter toyota the gave me the same interest rate thank you loan but walter toyota the gave me the same interest rate thank you More

Great service, knowledgeable people,friendly people. Wish it was a lot closer to east Saint Paul! Wish it was a lot closer to east Saint Paul! More

The service was great, the staff were friendly and the waiting area is very nice. waiting area is very nice. More

I thought that I had completed a survey but it could have been for Carfax. I had a great experience with my latest service appointment at Walser Toyota in Bloomington where I received a complementary oil ch been for Carfax. I had a great experience with my latest service appointment at Walser Toyota in Bloomington where I received a complementary oil change and tire rotation. I was greeted quickly by a service rep and found a comfortable place to sit and wait for the service to be completed. I especially like the small "pods" where you can sit and not really have to be consciously near anyone else. There is a table for your reading material or other items you may have brought with you. And, before I had a chance to go through a few news items on my cell phone, the service manager saw my number "3" and my 4Runner was ready. Check out is also easy since you do not have to go to a separate location to pay for service. It is all handled at the service desk. Great idea. Note that this service was all free! More