Walser Toyota - Service Center

Waited 2 hours, was never checked in on and after I went up to the desk to ask how things were going was told the wrong part was ordered and would have to reschedule for another day. Really poor experience up to the desk to ask how things were going was told the wrong part was ordered and would have to reschedule for another day. Really poor experience and felt as if they weee not being truthful. More

The service center went above and beyond by fixing a problem caused by a third party tire service company without charging me. Great service! problem caused by a third party tire service company without charging me. Great service! More

Due to a mix up when buying tires last fall there was a credit applied to my account. No problem! The credit was there and applied with my current maintenance work. credit applied to my account. No problem! The credit was there and applied with my current maintenance work. More

Great service with no wait time. Comfortable waiting area with WiFi. Thank you very much! Comfortable waiting area with WiFi. Thank you very much! More

I came for oil change in April and the service rep suggested replacement of spark plugs which I agreed to. I came home with car and parked it in garage. Several days later when I next used car, big suggested replacement of spark plugs which I agreed to. I came home with car and parked it in garage. Several days later when I next used car, big oil spot on garage floor. Brought my car back to Walser who immediately checked and said, according to service, oil plug was not properly installed or was faulty. Problem was remedied and I left with no charge in about one hour. More

Well done. The video review of the condition of the car is great. Thank you. The video review of the condition of the car is great. Thank you. More

Professional staff who were able to quickly identify the issue we were having with our air conditioning system, order the parts, and have our vehicle back to us within a day, ahead of the orignal estimated issue we were having with our air conditioning system, order the parts, and have our vehicle back to us within a day, ahead of the orignal estimated time. The free rental car service was an extra bonus, allowing us to get about our day without having to juggle rides. Very happy with the service. More

I was able to get the air changed in all of my tires and it was surprised that it was only 70 dollars plus parts it was surprised that it was only 70 dollars plus parts More

It would be a good idea if Walser tells customers before they come about the construction and what roads are closed, it would save a lot of time and frustration. I needed more than the agreed upon service they come about the construction and what roads are closed, it would save a lot of time and frustration. I needed more than the agreed upon service and I authorized the extra service, but they did not get the message and then I had to wait when I got back. Not a big deal but since you ask for authorization and I gave it, it would be helpful if it worked. I did not like getting a message about selling my car when it was in for service. More

Excellent service as always. Just need to be quicker greeters. I waited around 8 minutes before I had a service advisor help me. Just need to be quicker greeters. I waited around 8 minutes before I had a service advisor help me. More