Walser Toyota - Service Center

Why is the car not wash after service automatically, vaccum car floor mats would give the dealership a loyality boost! vaccum car floor mats would give the dealership a loyality boost! More

Tommy Pleau is probably the most knowledgeable and entertaining person I have ever dealt with at any dealership. He took the time to explain everything and actually acted like he cared about the serv entertaining person I have ever dealt with at any dealership. He took the time to explain everything and actually acted like he cared about the service. I even had a chance to visit with the mechanic..........another nice guy. Thank you all and the popcorn was good as well. More

Very high costumer services, good and quality services. Very friendly, very good care and on time Very friendly, very good care and on time More

Your service is poor poor poor poor lousy self serving gouging unethical and expensive expensive gouging unethical and expensive expensive More

Service manager, Thomas was extremely professional and provided excellent customer service! I was extremely satisfied. provided excellent customer service! I was extremely satisfied. More

Well run and helpful workers. The waiting area was clean and comfortable. And I loved the video you sent of them working on my car. The waiting area was clean and comfortable. And I loved the video you sent of them working on my car. More

Service was good in person, however, it was very hard to get updates on my vehicle from my service advisor. Vehicle was worked on for a week and I had to call days later after hearing no update to check in get updates on my vehicle from my service advisor. Vehicle was worked on for a week and I had to call days later after hearing no update to check in and see what was wrong and when I couldn’t expect it to be done. More

Poor customer service, poor communication as well as acknowledging the fact that they are obnoxiously over priced to the customer acknowledging the fact that they are obnoxiously over priced to the customer More

When I got there they tried to sell me on $900 worth of services though I requested an oil change and a tire rotation (the price for this service had risen to $130, it was $70 before they built their $30m services though I requested an oil change and a tire rotation (the price for this service had risen to $130, it was $70 before they built their $30m building). I had the other $770 done for $200 somewhere else. This dealer quoted 1 hour for an oil change and tire rotation. They finished in an hour and 20 minutes but I didn’t get out of there until 2 hours. I watched them park it and take the file back into the garage area but didn’t call me up to the desk. I waited patiently until 1:50 minutes and then went up to ask about my car. The manager treated me like I did something wrong. After I started complaining he just gave me my keys and said, “take your car”. I said, “how much is it? He answered, “It’s free”. I couldn’t take the service for free, I was only looking for an apology. All the manager should have said was, “We are very sorry to keep you waiting, is there anything I can do to make up for it?” I would have accepted the apology and maybe a discount on future service, but to just give me the keys and say “take your car” is horrible customer service. More

Service was both professional and friendly. Work was done within the promised amount of time. Work was done within the promised amount of time. More