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Walser Toyota - Service Center

Bloomington, MN

4.2
2,031 Reviews

2,031 Reviews of Walser Toyota - Service Center

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April 23, 2025

Service was good in person, however, it was very hard to get updates on my vehicle from my service advisor. Vehicle was worked on for a week and I had to call days later after hearing no update to check in More

by djt2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Poor customer service, poor communication as well as acknowledging the fact that they are obnoxiously over priced to the customer More

by NICHOLASNEMCEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

When I got there they tried to sell me on $900 worth of services though I requested an oil change and a tire rotation (the price for this service had risen to $130, it was $70 before they built their $30m More

by ndhens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Service was both professional and friendly. Work was done within the promised amount of time. More

by rbusch1630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

I had my auto in for a recall which Toyota notified me about. Within minutes of checking in, I received texts from the dealership asking me to sell my car to them and agree to their terms which I needed t More

by megpendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I recently went to Walser for a safety recall fix. They took care of that and also helped me with my rusty license place screws which I couldn’t loosen. Walser Toyota has always given me professional More

by debbylewis81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Halford in service
April 18, 2025

My rep, Jason Colbert, provided OUTSTANDING, and RESPECTFUL service. He went above and beyond to answer all my questions and concerns. The service was very prompt and professional. More

by jjt0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colbert
April 17, 2025

Patrick Taylor was very informative and helpful. He made me feel that Walser appreciated my business. More

by JOEBIERNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
April 17, 2025

I paid for oil change, tire rotation and break flash But they didn’t seem to rotate my tire even know they charge me for it This isn’t the first time this happened in Toyota dealership Walser and Burnsvil More

by doll5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

Very friendly and fast service . Comfortable lounge with everything you need for waiting on the work that is being done More

by slogarlarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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