Walser Toyota - Service Center

Super fast service, I was in and out in 20 mins. Everything is great except they was out of coffee. Everything is great except they was out of coffee. More

The new Walser Toyota Bloomington facility is amazing. It's like an automobile cathedral! More importantly the selection, service department, and sales people I've dealt with through the years have been It's like an automobile cathedral! More importantly the selection, service department, and sales people I've dealt with through the years have been first rate. More

Thanks for the great service. Moses was very helpful as well as a service person who was there when I needed help. Great service. Moses was very helpful as well as a service person who was there when I needed help. Great service. More

Second time I’ve had a very long wait and difficult check ins. I don’t like the new system of “wait by your car and someone will come find you” and “who knows what desk you’ll go to as there are 20 of them ins. I don’t like the new system of “wait by your car and someone will come find you” and “who knows what desk you’ll go to as there are 20 of them and you’ll likely check out with a different person than you checked in with.” I also had to tell the person that I’d paid ahead for a bunch of oil changes and tire rotations. If I hadn’t remembered they would gave applied the credit? Then the guy who checked me in was going to charge me for an electrical inspection when I knew I had a corroded hitch wire. He then said it would cost over $500 to replace the wire or connector. What the xxxx? Anyway, I think you’ve got great mechanics and your waiting room is fine, too. Why does it have to be an unpleasant experience checking in? More

First of all, the car was not washed as it was promised. Secondly, I sat in the lobby area and watched them bring my car to the pick up area when it was done. When I didn't receive a notice, I went to the s Secondly, I sat in the lobby area and watched them bring my car to the pick up area when it was done. When I didn't receive a notice, I went to the service agent and she said she was waiting on the paper work from admin. It was a car wash and tire rotation. I will not be bringing my car back to Walser Bloomington for my next service appointment. More

This Dealership is excellent in every way. I was pleasantly surprised with my Service Advisor. He was very thorough and handled everything. My vehicle was ready when promised. I highly rec I was pleasantly surprised with my Service Advisor. He was very thorough and handled everything. My vehicle was ready when promised. I highly recommend Walking;ser Toyota. More

Thomas was very good and helpful and the new facilities are top notch. Over all my experience was great. And the popcorn was good too:) are top notch. Over all my experience was great. And the popcorn was good too:) More

Latest experience not to the level as in the past. The communication with me was not as good, and the video was almost incomprehensible. Finally, I was promised a free car wash but my car did not get The communication with me was not as good, and the video was almost incomprehensible. Finally, I was promised a free car wash but my car did not get washed. More

My most recent service appointment was great! In fact, I always have an awesome experience at Walser Toyota. From the moment that I check in with my service representative, Mike Alovera, everyt In fact, I always have an awesome experience at Walser Toyota. From the moment that I check in with my service representative, Mike Alovera, everything always runs smooth and timely. Everyone, but especially Mike, is courteous, helpful, knowledgeable, and flat out kind. I always feel that I can trust Mike to take care of my vehicles in the best way possible, without over selling me on service. I have been with Walser Toyota for almost 20 years. We are on our 7th Walser Toyota vehicle, I would not even think about buying, or servicing my cars anywhere else! As always, thank you Mike, and Walser Toyota for taking such good care of me! More

Reported problem where forward camera stopped and later reappeared. Similar with cruise control radar. Claim was that w/o an error code showing up, service department was stumped, did not understand these reappeared. Similar with cruise control radar. Claim was that w/o an error code showing up, service department was stumped, did not understand these safety issues, and thus could not repair the vehicle! Is this really a condition that Toyota service departments have never encountered? Probably something costly, and not worth dealing with while under warranty. Very poor customer service and no follow-up. More