Walser Toyota - Service Center

Paperwork was missed placed took over 2 hours for a simple oil change..I had an afternoon appointment and other appts on my agenda simple oil change..I had an afternoon appointment and other appts on my agenda More

After I got home from my service appt I found that 3 of my hub caps were only partially on. I am lucky I didn't lose them. Have a service Mgr run this by the tech that worked on my car. my hub caps were only partially on. I am lucky I didn't lose them. Have a service Mgr run this by the tech that worked on my car. More

We purchased our Rav4 from Walser pre-owned and have taken it here for service as needed. While the prices can be slightly higher than my local independent shop, I appreciate Walser's attention to the s taken it here for service as needed. While the prices can be slightly higher than my local independent shop, I appreciate Walser's attention to the service needs of this car. The service folks are nice, communicate very well and rarely try to oversell services. The waiting area is comfortable for short stays. I very much appreciate that they will provide a Lyft ride home when the service takes more than a few hours. The whole dealership has been undergoing a major remodel and reconstruction for a few years now. I'm looking forward to the construction work being finished and getting back into a routine without construction cones. More

I went for a synthetic oil change, they charged $91. 0;all other places only $75.0.But when it was done they charged me $95.0.Why is that,I will never come back here for an oil change,NEVER. 0;all other places only $75.0.But when it was done they charged me $95.0.Why is that,I will never come back here for an oil change,NEVER. More

Knowledgeable - efficient - friendly have bought cars and truck here for years KevinD go to sales-person !!! truck here for years KevinD go to sales-person !!! More

Great service. Very informative service members. Love that they wash the car when we bring the car in for servicing . Thanks! Very informative service members. Love that they wash the car when we bring the car in for servicing . Thanks! More

Easy booking. Service staff checked for recalls and maintenance needs and didn't try to sell any service that wasn't needed. Service staff checked for recalls and maintenance needs and didn't try to sell any service that wasn't needed. More

the service was exceptional as always. very courteous and nice. explained every thing that was going to proceed with my vehicle very courteous and nice. explained every thing that was going to proceed with my vehicle More

Said the repair may be under warranty but then did not update me until the fix had already occurred and said it isn't covered. When I asked where they see what is covered vs. not covered in the warranty update me until the fix had already occurred and said it isn't covered. When I asked where they see what is covered vs. not covered in the warranty so that I could be better prepared myself they said they don't know and I would have to talk to someone in sales. Went to sales and they said they don't sell that warranty anymore and to call the company myself the person who would have access to the paperwork at the dealership might not be available. Offered to call me back with an update but still nothing a week later. Very poor treatment. More

Service was excellent, quick and everyone was so kind! I will be back for sure! I will be back for sure! More