1,959 Reviews of Walser Toyota - Service Center
Called to schedule an appointment to have the transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told t transmission serviced on my 2022 Toyota Corolla. I asked the service tech on the phone the price and what was included in the service. I was told that this service included fluid and filter change and the price was $210.00 for the service. I called back to schedule the appointment and again asked to confirm the price and they told me it was $240. When I had the service done, I found out that this was only for a fluid drain and fill and did not include changing the transmission filter. Toyota manual states that the transmission filter should be changed at 60,000 miles, but the service department told me that is never needs to be replaced. When the drain and fill service was done, I was told the prices would be $285. When I complained they did give me a 10% discount, but still higher then what I was told. I was given a number to place on my table so the service tech could find me. At one point I left the table for about 3 minutes to use the restroom. When I returned and was sitting back at the table several minutes later I noticed that the number given to me was missing. I had to go find someone in the service department to find out that my vehicle was finished and ready to go. If I hadn't noticed that the number was missing I would have been sitting there much longer. More
My experience with Walser was excellent. I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, h I worked with David Kruchten to purchase my Rav4. He was always responsive when I had questions before and after the purchase. The day I bought it, he took his time making sure I was comfortable and understood the purchasing process, what my options were and making sure everything went smoothly. More
The service itself was good. However, the waiting area was subpar compared to Walser Mazda. There was an exhaust smell that was constant. Walser Mazda does not. No loaner veh However, the waiting area was subpar compared to Walser Mazda. There was an exhaust smell that was constant. Walser Mazda does not. No loaner vehicle unless major service. Walser Mazda offers loaners. More
Mostly good. They did sell our information and so we have been bombarded with spam messages ever since. The sales people were good, if a bit pushy about their ext They did sell our information and so we have been bombarded with spam messages ever since. The sales people were good, if a bit pushy about their extended warranty—wouldn’t take no for an answer. More