Walser Toyota - Service Center

You were friendly. You were fair. You were fast. More importantly, your product is a good one. You were fair. You were fast. More importantly, your product is a good one. More

I have no idea which of the contradictory explanations given to me by the guy I checked the car in with and the service manager to believe. What I do know for sure: they lied! They broke a part, then put given to me by the guy I checked the car in with and the service manager to believe. What I do know for sure: they lied! They broke a part, then put that part on the list of items I would have to pay for IF THEY BROKE THEM. I went to my car and checked the vent on the list and it was already broken. Would you trust these people to tell the truth the next time you needed repairs? Also contacted my sales person, Tom Kennedy AND WALSER Service Manager, Chris Schieve and got nowhere. Walser sold me a car that was unsafe to drive (according to one of the mechanics). I was told Walser Recon checked the car over for safety—-this was not true. Problems that were an issue before I even bought the car (under duress as I had to trade the first car back in because it drove like a truck w/in 30 or so days) continued. The car has been back at Walser for repairs so many times since I bought it, only this time they wanted me to pay for a problem it had before I bought it AND pay for a new dash and vent if they broke them during the repair of the actuator mode door. They had already broken the vent and wanted $225 for that. I caught them in that lie and they ordered me a new vent. But you have to catch them first! If you think vent the details here will stop me from telling people about all of this you are mistaken. Also I am an old lady they are taking advantage of. 77 and in very poor health. Way to go tough guys! More

From the Repair of our vehicle, the Rental and all communications with Walser, once again, were the Best in the Twin Cities communications with Walser, once again, were the Best in the Twin Cities More

Always pleased to see Mike Alovera. He has helped me for several years. And, I think this time my problem was salved. This is my second Toyota. He has helped me for several years. And, I think this time my problem was salved. This is my second Toyota. More

Respect, knowledgeable and great service , they give me all information I need to know about my car. all information I need to know about my car. More

Drake was awesome. Very thorough, explained everything and wasn’t pushy. Love the video that was sent. Very thorough, explained everything and wasn’t pushy. Love the video that was sent. More

Everything went well but the car wash was broken so the car came out dirty. Everything else was fine. Wonderful staff and very nice waiting area. car came out dirty. Everything else was fine. Wonderful staff and very nice waiting area. More

Service was great! Honest on repairs needed friendly and efficient. It’s super nice if they wash my car. Honest on repairs needed friendly and efficient. It’s super nice if they wash my car. More

Convenient location. Service is good and efficient. Like the car wash so my car is clean when I leave Service is good and efficient. Like the car wash so my car is clean when I leave More

I came in for a tire rotation. The inspection showed a bulge on the sidewall of one of the tires, which means I have to replace all 4 tires. Do I still have to pay for the tire rot The inspection showed a bulge on the sidewall of one of the tires, which means I have to replace all 4 tires. Do I still have to pay for the tire rotation or can I get a reduction on the price of the new tires? More