Walser Toyota - Service Center

WOW! Was told 4.5 hrs labor -- ended up about 1 hour!! How does that happen? how can they be so far off? But still charged the same amount? No explanati Was told 4.5 hrs labor -- ended up about 1 hour!! How does that happen? how can they be so far off? But still charged the same amount? No explanation. Would have stayed --waste of time going home and coming back again in 1 hr But STILL no car wash!! Been 2 yrs since I got one .... More

I feel I was misled in the description of the prepaid maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. maintenance plan I bought, 5 oil changes during 2 years. I agreed to it when told it was for 3 years, but the document makes clear it is for 2 years. I do not use the car enough to need 5 changes in 2 years. More

I had excellent service from great staff doing oil changes and overall check-ups. I highly recommend it. changes and overall check-ups. I highly recommend it. More

Thank you for all your great service in every time I come there. Emily always lets me know if anything needs to be addressed. Thank you there. Emily always lets me know if anything needs to be addressed. Thank you More

I like the service typically, but they didn’t fix my blinker light even though it was documented and I did pay for an inspection blinker light even though it was documented and I did pay for an inspection More

Prompt and informative transaction. Had my car when he said it would be done. Thanks! Had my car when he said it would be done. Thanks! More

I'm barely out of the car to check in for routine 30K maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tire maintenance when I'm being asked to decide what tires I want. I had not come in for tires. I'm told I should get them despite the fact that most tires last more than 50K -- this of course was not information I had or was even offered. When I contacted the dealership through its website chat to complain about the focus on selling instead of listening to me, I was sent a canned sales response trying to sell me more stuff instead of responding to my concern. They are focused on maximizing what they can sell. Hold on to your wallet, or better yet go somewhere else for routine maintenance. More

Walser Toyota has some the best folks in the business. Sales or service, they never disappoint. Sales or service, they never disappoint. More

Excellent service on vehicle purchase and service. Joel Bittner is the best. On our 10th vehicle from Walser Toyota. Joel Bittner is the best. On our 10th vehicle from Walser Toyota. More

I don’t do “cookies “ so don’t know if you get my response. If you do, walser. Has always done a great job servicing my Prius….every 5000 miles for the past 265000 miles!! response. If you do, walser. Has always done a great job servicing my Prius….every 5000 miles for the past 265000 miles!! More