Walser Toyota - Service Center

When I had my vehicle in for a few days and it was supposed to be done same day it was a "xxxx show". However, Toyota made it right so that cleared up the xxxx show. Happy with everyone I worked wit supposed to be done same day it was a "xxxx show". However, Toyota made it right so that cleared up the xxxx show. Happy with everyone I worked with. I know next time things will run smoothly. More

Everything went pretty fast answered all questions! All went well!! All very helpful and friendly! All went well!! All very helpful and friendly! More

Brought my Toyota in for an oil change, and look over. The work was done promptly, and communication was excellent. The work was done promptly, and communication was excellent. More

This is a very professional place. .when coupons are available it is cost effective. Thank you .when coupons are available it is cost effective. Thank you More

I have a warranty on vehicle purchased at Walser Toyota. Automobile was scheduled and brought in and noted I would be waiting not dropping off. I established and acknowledged I have a warranty and likely wi Automobile was scheduled and brought in and noted I would be waiting not dropping off. I established and acknowledged I have a warranty and likely will be a covered repair. After a 2.5hr wait I received a phone call and no recorded video (of which they told me would be performed) with shifty results. I am in the facility waiting room and they called my phone instead of coming to face me with diagnosis and repair.The result was repair not covered because of “rust on window motor I then was told I had a $225 diagnostic cost. Repair would be estimated at $1500. Very poor communication and customer service. Spent 12noon to 3pm and had 0 interactions. I did speak with other customers who were having similar experiences. A full house of customers, I suspect they didn’t want another negative visual result. Once I denied the repair they continue onward with the shuffle you out the door. All pie in the sky when you are purchasing, but when you are now in for service they find you to be a bother and that you have an “old car”. Disgusted. More

Great service ,listen to the problem , addresses the issue, updates on timely fashion, delivers as promised. issue, updates on timely fashion, delivers as promised. More

The work was completed just fine, as far as I can tell. Roof rack was installed. Roof rack was installed. More

The oil filter was not tighten down. Because of this, oil leaked. On my garage floor!! This will cost me in order to clean floor. Because of this, oil leaked. On my garage floor!! This will cost me in order to clean floor. More

Thomas P explained everything. The job was completed on time. Service department completed the needed repairs well. The job was completed on time. Service department completed the needed repairs well. More

The dealership was beautiful and was very welcoming and also clean! Every staff member was approachable and helpful. also clean! Every staff member was approachable and helpful. More