Walser Toyota - Service Center

Mike A. is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment bo is a great service advisor. You guys have been servicing my 2008 Prius and it’s still running like new. Just frustrated with the newer appointment booking AI system. It’s impersonal and asked me if I wanted to “schedule an appointment” when in fact, my appointment date and time had ALREADY been scheduled a month in advance. “Newer” isn’t always “better” when it comes to AI communication. And thank goodness you have Service Advisors because, God forbid I could actually talk to a mechanic, I mean “technician”. More

Friendly and reliable service. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. Comfortably furnished waiting area. Quick turnaround. Fair price. Will be back. More

Love the video! Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. Good inspection. Very goo feedback. Prompt service. Will return for future maintenance. More

I had to wait 4 hours in the waiting area to get a simple oil and fluid change I was told it takes 1 1/2 - 2 hours to do the actual work. Why 4 hours on a scheduled simple service? oil and fluid change I was told it takes 1 1/2 - 2 hours to do the actual work. Why 4 hours on a scheduled simple service? More

I have been a customer at Walser for twenty three years. I have had great experience with your service.In particular the last time working with Emily she was most helpful and took care of all my issues.. I I have had great experience with your service.In particular the last time working with Emily she was most helpful and took care of all my issues.. I would like to work with her in the future.Thank you,Mike More

We appreciated patient extra help we got with our questions about using the tech benefits of our car. questions about using the tech benefits of our car. More

Efficient, professional, responsive, available. Clean and pleasant environment. Work started and finished on time. Good feedback Clean and pleasant environment. Work started and finished on time. Good feedback More

It took too long for an oil change and tire rotation. The service representative said it would be ready about 12:15pm. It was actually ready at 2:10. I arrived at 10:30 and waited formore than 3 hours The service representative said it would be ready about 12:15pm. It was actually ready at 2:10. I arrived at 10:30 and waited formore than 3 hours. NOT Good. However the requested work was performed. More

My appointment was for an oil change and fix the open recall on my 2020 Camry. I made the appointment a month in advance to allow time to get the parts necessary for the recall. A week before the appoin recall on my 2020 Camry. I made the appointment a month in advance to allow time to get the parts necessary for the recall. A week before the appointment I received a text confirming I was bringing the car in for recall so that they could ensure the parts were there. When I got to the appointment I was told they didn’t have the parts and would not be able to do the recall. This is the second time I have tried to bring my car for the recall. The first time was at a different dealership, hence why I went Walser this time. Extremely disappointing experience with Toyota overall with regards to this recall. So I did the oil change however when it was done they couldn’t find my car. My car was not washed and it was parked outside in the hot sun unlike the other cars that were waiting in the check-in bay, clean and cool. I’m not sure I’ll return to this dealership. More

I have come to you since 1993-94. I would not feel secure going anywhere else!👍🏼 I would not feel secure going anywhere else!👍🏼 More