Walser Toyota - Service Center

Great Dealership, great service! Automation has gone above and beyond the customer. Only option to set time and date but not to enter any other question or concern. Upon arriving a Automation has gone above and beyond the customer. Only option to set time and date but not to enter any other question or concern. Upon arriving at the dealership, I was quickly and efficiently checked in for standard service. I asked the same question I was not able to ask when setting the appointment. I was told they would look into it and let me know if something was needed. After that I was quickly and efficiently checked out and no further information or resolution of the issue was ever mentioned. I guess nothing else was needed. More

1. Excellent service 2. fast deleary 3. great location 5. pleasing people. 6. Timley delevary location 5. pleasing people. 6. Timley delevary More

This complaint is to Steve, service manager and his manager. I thought I went to exports who knows the car well. I guess not. Very not happy with service that I got from you. You didn’t fix my car but manager. I thought I went to exports who knows the car well. I guess not. Very not happy with service that I got from you. You didn’t fix my car but still charged me. It is not fair!!! It didn’t even last a hour!!! Steve told me he is going to charge me more maybe $2000 just to diagnose it. I felt robbed by you guys. When I asked his manager I guess he is the main BOSS. I couldn’t talk to any other person. Wow… He didn’t even apologize the work he have done to me. Please me more human being little … More

Clean and comfortable facilities. Friendly and competent staff. Work was completed on time. Easy process. Friendly and competent staff. Work was completed on time. Easy process. More

I recently had to pay $100+ to fix an issue about which there is a service bulletin. While I was not charged the full diagnostic price, it doesn't seem to me that j should have been charged anything for fi there is a service bulletin. While I was not charged the full diagnostic price, it doesn't seem to me that j should have been charged anything for finding and replacing something Toyota screws up on. I am in no way upset with the employee who helped me, just with Walser. FYI, I have bought three cars from you. Seems like a bad way to get a loyal customer. More

Very clean, professional, efficient, and courteous. I typically have a great experience at this location. I typically have a great experience at this location. More

I did not feel taken advantage of or like the service man was recommending unnecessary maintenance. was recommending unnecessary maintenance. More

I had to return with car (and may need to again) due to sloppy service sloppy service More

1 hour appointment took 2 hours for 1st 5k mile service. Service writer failed to text me to let me know car was ready. Sat in waiting room for extra 20 minutes wondering what was happening. Very poor cust Service writer failed to text me to let me know car was ready. Sat in waiting room for extra 20 minutes wondering what was happening. Very poor customer service More

Never a bad experience with you in 10 years until now, this time it was awful and not all work done so I need to bring it back in. this time it was awful and not all work done so I need to bring it back in. More